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Nursing Support Assistant Resource Team - Days

NorthShore University HealthSystem
paid time off, tuition reimbursement
United States, Illinois, Elmhurst
Nov 19, 2025

Hourly Pay Range:

$18.84 - $27.32 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

  • Position: Nursing Support Assistant Resource Team

  • Location: Elmhurst Hospital

  • Full Time: 36 hours/week

  • Hours: Days: 6:30 am - 6:30 pmwith rotating weekends and holidays

What you will need:

Education, Experience and/or Skills Required:

  • High School Diploma or GED

  • Excellent customer service skills

  • Ability to multi-task and prioritize duties/tasks based on identified needs and guidelines

  • Excellent communication skills

  • Ability to maintain composure under stress and adapt to changing situations and requests

Education, Experience and/or Skills Preferred:

  • A minimum of one year of previous hospital experience

  • Associates Degree

What you will do:

Under general supervision and according to established policies and procedures, provides support to inpatient units which may include but not limited to the following: answering and directing incoming calls, monitoring and ordering of supplies, submitting work orders, greeting and assisting patients, families and visitors, ensuring that necessary equipment (computers, phones, printers, copiers, label printers, etc.) are functioning properly, assisting in obtaining medical records, CDs and other information from other institutions, and other clerical/support duties as directed by unit leadership. Working with inpatient leaders and care coordination team, may assist in discharge process by making follow-up appointments for physician/clinic visits, preparing discharge information to skilled nursing/rehabilitation facilities, and follow-up phone calls as directed.

Benefits:

  • Career Pathways to Promote Professional Growth and Development

  • Various Medical, Dental, and Vision options

  • Tuition Reimbursement

  • Free Parking at designated locations

  • Wellness Program Savings Plan

  • Health Savings Account Options

  • Retirement Options with Company Match

  • Paid Time Off and Holiday Pay

  • Community Involvement Opportunities

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