SYSTEMS ADMINISTRATOR

GENERAL DESCRIPTION

As an IT Systems Administrator at Wells, you will play a pivotal role in overseeing and enhancing our organization's IT infrastructure. Your primary responsibility will be to ensure the efficient functioning of our systems, servers, and networks, enabling our team to focus on delivering exceptional concrete products and solutions. Your technical expertise and problem-solving abilities will be instrumental in resolving IT-related challenges and optimizing our technological capabilities.

Salary range ($89,522-$134,284). Based on experience.

WHY WORK FOR US?

At Wells, we empower our team members to deliver an exceptional client experience. Our employees are talented problem solvers that shine in preconstruction, engineering, operations, and project management. They bring innovative solutions that yield outstanding results.

In the design and construction industry, we focus on honesty and hard work to build trust that lasts beyond individual projects. Our team is consistently working to improve building processes and raise industry standards. We meet our partners' needs through collaborative efforts that ensure safe and certain results, reducing risks along the way. Together, we help businesses and individuals succeed and change our communities for the better.

WHAT WE HAVE TO OFFER

Wells values our employees and is committed to providing a competitive and comprehensive benefits package.

• Health, dental and vision insurance
• Paid premiums for short- and long-term disability, and life insurance
• Wellness Incentives
• Paid holidays
• Flex spending for medical and daycare
• Health savings account (HSA)
• 401(k) plan with profit sharing
• Access to Nice Healthcare
• Employee Assistance Program
• Paid Time Off (PTO)
• Wishbone Pet Insurance
• Critical Illness Benefit Plan
• Accident Insurance Plan
• Voluntary Hospital Indemnity Plan

Please note that the benefits listed here are for non-union employees. Benefits for union employees are covered under separate collective bargaining agreements which can be obtained through their union business agent or their HR representative.

Other benefits include Health and Family Care leave for both union and non-union employees.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Systems Management: Work with a team of system administrators to plan, implement, manage and support enterprise IT systems, servers, backup and storage infrastructure across multiple data centers and cloud locations in a WAN environment.
• Software and Applications: Manage and update various software applications used across the organization, such as enterprise resource planning (ERP) systems, project management tools, CAD applications, and production software.
• Security and Compliance: Implement and maintain robust security measures to protect Wells' sensitive data and IT infrastructure. Regularly monitor for potential security threats and promptly respond to any security incidents.
• Backup and Disaster Recovery: Establish and maintain a reliable data backup and disaster recovery strategy to safeguard critical business information and minimize downtime during unforeseen events.
• Asset Management, Budgeting, and Planning: Participate in asset management, budgeting, and planning activities throughout the year to ensure the efficient allocation of resources and the alignment of IT initiatives with organizational goals and objectives.
• System Upgrades and Enhancements: Plan and execute upgrades and enhancements to IT systems, ensuring they align with business requirements and support Wells' continuous growth.
• Documentation: Create and maintain comprehensive documentation of IT systems, configurations, and standard operating procedures.
• IT Infrastructure Improvement: Collaborate with cross-functional teams to identify opportunities for enhancing IT infrastructure, proposing and implementing solutions to optimize efficiency and productivity.
• User Support: Act as a valuable resource and backup to the desktop administrators, assisting in resolving complex IT-related issues escalated from the first-level support team. Provide expert technical assistance to end-users, ensuring timely problem resolution and minimal downtime. Collaborate with the desktop support team to identify recurring issues and participate in implementing permanent solutions.

EDUCATION, SKILLS, AND ABILITIES REQUIRED

• Bachelor's Degree in Computer Science or a related technical discipline is highly preferred
• 4+ years of relevant work experience with a BS/BA, or 6+ years of relevant work experience
• Industry certifications preferred
• Ability to take ownership of tasks, projects, and goals, proactively seeing them through to a successful completion
• Ability to accurately scope work, provide detailed status reports, and timely escalations
• Excellent interpersonal and communication skills, both verbal and written, able to communicate effectively with technical and non-technical users
• Strong organizational skills, quick learner, and demonstrated problem solver
• Work well independently and as part of a team
• Proficiency in the configuration, deployment, and maintenance of Windows Servers and Windows clients
• Proficiency in the management of Active Directory, group policies, file shares and related access permissions
• Proficiency in networking and routing protocols, firewalls, network security, and cybersecurity best practices
• Experience with the following a plus: Microsoft InTune, Microsoft Dynamics Business Central and CRM, Microsoft SQL, UKG Pro and Dimensions, Cisco switches, Meraki firewalls and access points, Bluebeam Revu, and supporting/installing AutoCAD and Revit
• Experience configuring, managing, and supporting Microsoft O365, SharePoint, OneDrive, Teams, and other Microsoft services and systems
• Experience with cloud computing platforms and services (AWS, Azure, etc.)
• Working knowledge of various scripting methods and automation: PowerShell, VBS, Python, etc.
• Experience with automated deployment of applications and patches
• Experience with Mobile Device Management systems to support iPads and/or other tablets

PHYSICAL REQUIREMENTS/ ADA ESSENTIAL FUNCTIONS

• Ability to sit or stand for extended periods of time.
• Manual dexterity and hand-eye coordination for typing, filing, and using office equipment.
• Visual acuity and ability to read small print.
• Hearing acuity and ability to communicate effectively with others.
• Ability to lift and move office supplies and equipment.
• Mobility and ability to move around the office as needed.
• Possession of a valid driver's license, and the ability to operate a motor vehicle.

WORKING CONDITIONS

• Minimal risk of exposure to unusual elements.
• Minimal risk of safety precautions.
• General Office Environment
• Occasional travel required:
• Work outside of normal business hours: This position requires occasional emergency response and scheduled work outside of normal business hours. In the interest of response time, candidates living within a 40-minute drive time to the Albany plant will be given preferential consideration.

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be assigned by his/her supervisor.

Wells in an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. Wells participates in E-Verify and will provide the federal government with your I-9 Form information to confirm you are authorized to work in the U.S.