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Professional Services Solution Consultant

Rockwell Automation
paid time off, 401(k)
United States, Michigan, Detroit
Nov 13, 2025
Detroit, Michigan, United States
Phoenix, Arizona, United States

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

We are looking for a Professional Services Solution Consultant (PSSC) to engage in and consult on services engagements with both Rockwell (Plex) sales teams and prospective clients of Plex ERP, MES,QMS and A&O solutions in the manufacturing industry.

In this role, you will be the presales services owner for the sales engagement team, lead & managing all things related to pre- sales processes of Plex solutions, and proactively address and manage risks, issues and implementation questions in creative and effective ways to ensure a successful implementation outcome through Go Live.

Your Responsibilities:
  • Engage in pre-sales cycle on "all things" services of varying size and complexity
  • Champion Plex's implementation methodology and drive it through each sales opportunity
  • Provide mentoring and guidance on Professional Services processes during pre and post sales engagements to ensure consistent quality of services delivery during the project
  • Lead the Plex and customer team to proactively identify and design first level of project engagement / to identify potential risks and issues that could impact overall project scope, schedule, or budget
  • Responsible for quota/bookings individual forecasting and attainment.
  • Participate in Customer Steering Committee meetings, Milestone Events, and internal Portfolio Reviews for assigned projects
  • Ensure that projects are staffed and planned effectively in collaboration with resource management
  • Ensure that opportunities are designed to be delivered within time and budget estimations.
  • Build relationships with Plex Sales teams (ESSE's) and Sales Engineering (ESSC's) along with delivery and Support teams
The Essentials - You Will Have:
  • Bachelor's Degree or Equivalent Years of Relevant Work Experience
  • Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
The Preferred - You Might Also Have:
  • Typically requires 5+ years implementation project/project management experience.
  • Hands-on experience in a manufacturing environment in an Operations, Supply Chain or Engineering leadership role is a plus
  • A B.S degree in business / engineering / related fields, or equivalent experience preferred
  • Strong presentation skills and comfort presenting to both shop floor operators and C-Suite executives
  • Exceptional organization, time management and communication skills
  • PMP certification a plus
  • Willingness to travel to customer locations as needed
What We Offer:
  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Time off
  • Parental and Caregiver Leave
  • Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
  • To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

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