New

Customer Support Specialist -

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, New York, Wappingers Falls
Nov 12, 2025
Job Title: Customer Service & Office Support Specialist Location: On-site - Wappingers Falls, NY Schedule: 35 hours per week Employment Type: Ongoing role Company Overview We are a leading provider of medical patient simulators, helping healthcare organizations and training institutions deliver exceptional clinical education and improve patient safety. Our mission is to provide outstanding service and ensure every customer interaction reflects our commitment to quality. Role Overview Are you looking for an opportunity to grow your career while making a real impact? We are seeking a customer-focused, organized, and motivated professional to join our team as a Customer Service & Office Support Specialist. This role is perfect for someone who enjoys helping people, thrives in an office environment, and wants to build skills that can lead to future advancement in operations, project management, or client services. Key Responsibilities * Be the first point of contact for customer calls and emails, delivering friendly and professional support * Process orders accurately and maintain detailed records * Assist with scheduling, documentation, and coordination to keep projects on track * Prepare and organize materials for internal teams and customers * Support general office operations and administrative tasks * Communicate proactively with customers to provide updates and resolve issues Required Skills & Qualifications * Strong customer service experience with excellent communication skills * Professional and approachable demeanor * Highly organized with strong attention to detail * Ability to manage multiple tasks and prioritize effectively * Proficiency in Microsoft Office Suite (Excel, Word, Outlook) * Comfortable working independently in a fast-paced environment Preferred Qualifications * Experience in a healthcare or medical-related setting * Familiarity with scheduling or project coordination tools Why You'll Love This Role * Career Growth: Gain hands-on experience in customer service and project coordination, opening doors to future roles in operations or management * Impactful Work: Support healthcare training that improves patient safety and clinical outcomes * Collaborative Team: Work with a supportive group that values learning and development Job Type & Location This is a Contract position based out of Wappingers Falls, NY. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Wappingers Falls,NY. Application Deadline This position is anticipated to close on Nov 24, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.