New

IT Support Specialist

TEKsystems
$30.00 - $37.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Kentucky, Morgantown
Nov 12, 2025
Position Overview Our client is seeking an experienced IT Endpoint Specialist to join its on-site IT team in a fast-paced, 24/7 manufacturing and distribution environment. This role will provide hands-on technical support for approximately 1200+ devices, including laptops, PCs, Zebra printers, scanners, tablets, and more. The specialist will serve as a critical bridge between IT and site teams, supporting automation initiatives and ensuring seamless plant operations. Key Responsibilities Daily Support & Troubleshooting * Provide technical support for Windows 11 devices, Zebra printers, label printers, copiers, scanners, network switches, UPS, tablets, and 3D printers. * Perform device refreshes: imaging, deployment, and migration using SCCM/InTune. * Support Apple iPads and Teams AV equipment. * Maintain Active Directory environments and support OT/IT servers and jump boxes. * Lead IT efforts for badge readers, camera systems, and site security systems. * Manage approval processes and vendor POs. * Respond to and manage major/severe incidents and escalations. * Participate in site meetings and ensure timely ticket management in ServiceNow. Proactive Maintenance * Conduct predictive and preventive maintenance across all supported devices. * Coordinate patching and corporate IT maintenance activities. Required Skills & Qualifications * Strong troubleshooting and technical problem-solving skills. * Excellent customer service and communication abilities. * Ability to work independently with minimal supervision. * Experience in manufacturing or plant floor environments. * Familiarity with automation systems and continuous improvement practices. * Proficiency in Windows 10/11, macOS/Linux, SCCM/InTune, Active Directory, JAMF. * Understanding of networking concepts is a plus. Job Type & Location This is a Contract to Hire position based out of Morgantown, KY. Pay and Benefits The pay range for this position is $30.00 - $37.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Morgantown,KY. Application Deadline This position is anticipated to close on Nov 13, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.