Leader, Communications Intelligence (Remote)

The application window is expected to close on: 11/17/25

Note: job posting may be removed earlier if the position is filled or if a sufficient number of applicants are received.

Remote United States

Meet the Team
The Communications Intelligence Team transforms data into strategic advantage. We deliver forward-looking insights and sophisticated metrics to optimize performance, build global strategy, and inform high-stakes business decisions for the Global Communications organization. Reporting to the head of Strategy & Planning, this leadership role will set the vision and direction for efforts across all communications functions - driving insights, innovation, and measuring business impact at scale.

Your Impact
You will lead an agile, modern, AI-enabled approach to insights and measurement. You will build frameworks and innovations to help measure impact across the organization, ensuring actionable, predictive intelligence to guide strategy with clear and consistent data. Your leadership will nurture a high-performance team, continuously advancing technical capabilities while directly influencing organizational decision-making and transformation.

• Strategy & Implementation: you will architect and evolve measurement frameworks from multiple data sources to track the impact of communications strategies, including sentiment analysis, narrative resonance, and engagement across global audiences

• Executive-Level Reporting & Insights: you will deliver polished, predictive dashboards and insights that translate sophisticated data into compelling exec narratives (tailored to senior and executive leadership), with a focus on business transformation.

• Engagement & Partnership: serve as a trusted advisor to senior executives and regional and functional teams, providing data-driven counsel that aligns with strategic objectives. Partner across, marketing, analytics, and business units, ensuring cohesive enterprise-wide intelligence strategies.

• Innovation & Technical Mastery: lead all aspects of the automation and AI-enablement of data collection, modeling, and reporting for speed, scalability, and precision - while staying at the forefront of analytics, AI, and comms-tech trends and embedding emerging capabilities into the organization's intelligence strategy.

• Team Leadership & Development: lead, mentor and inspire a team of communications intelligence professionals, encouraging a culture of innovation, accountability, and growth.

Minimum Qualifications

• Bachelor's degree in Communications, Marketing, Data Analytics/Science, or related field

• 8+ years of dynamic experience in analytics, intelligence, or data science

• 3 + years in a leadership role within a communications or related setting

• Experience with analytics and visualization platforms (e.g., Tableau, Power BI, Cision, Sprinklr) along with practical expertise in scripting languages (e.g., Python, JavaScript) for automation and AI/ML integration

• Experience with leading large-scale data integration initiatives

Preferred Qualifications

• Validated expertise in developing sophisticated metrics strategies, applying machine learning, and using predictive models to answer sophisticated business questions

• Outstanding analytical and critical thinking skills, with a track record of delivering actionable insights to senior leadership

• Demonstrated ability to craft compelling, executive-ready insights and recommendations, with mastery of storytelling through data visualization and presentation tools (e.g., PowerPoint)

• Ability to connect intelligence initiatives to enterprise goals, market dynamics, and competitive landscapes.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.