Leader, Renewals Strategy & Planning (Remote)

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back.

This role can be performed from any location within the United States.

The Recurring Revenue Acceleration (RRA) team is dedicated to achieving top-tier renewal rates, reducing customer attrition, and growing recurring revenue across our portfolio. As one of Cisco's fastest-growing sales teams, we are a talent hub for Cisco Sales, featuring diverse and motivated teams that consistently drive profitable growth. We enhance the customer lifecycle by employing strategic selling approaches that maximize value and optimize experiences with Cisco solutions, leading to positive business outcomes. Our global, dynamic team infuses energy into the sales environment every day. Our work culture is creative, flexible, and award-winning, empowering you to reach your highest potential. Our teams are agile, swiftly adapting to market changes, and are encouraged to actively contribute to their local communities.

We are seeking a dynamic leader to lead Splunk Software Renewals Strategy and Planning. This position reports to the AVP of Global Renewals Strategy and Centers of Excellence and helps manage a software recurring revenue portfolio for Cisco's Splunk software business. In this high-impact role, you will be responsible for leading a team of renewal and strategy professionals that provide key performance and risk insights to executive leadership for our global Splunk Renewal business. In addition, you will be responsible for developing and managing tools & processes that ensure renewal readiness and drive continuous improvement in renewal execution and risk management across Splunk.

This role involves leading all aspects of strategic direction and objectives, crafting long-term strategic and business development plans, and analyzing industry trends to develop effective market strategies. It also includes setting and measuring metrics to evaluate the success of new strategies.

• Strategic Leadership and Business Acumen: A strategic thinker and problem solver with a proven track record to advise senior executives, known for strong business acumen and a successful track record in anticipating & quantifying business trends while developing practical strategies that streamline renewal operations and drive growth.

• Demonstrates a bias for action and accountability, excelling in operational excellence by effectively linking strategy to execution.

• Communication Expertise: Skilled in crafting executive-level presentations and creative storylines, with strong verbal and written communication abilities. Actively listens, influences perspectives, and persuades using facts and reason, delivering concise and effective messages through emails, slides, and other means of communication.

• Proactive and Tech-Savvy Leader: Demonstrates a strong sense of ownership and consistently over-delivers, with a proactive approach to seeking new opportunities. Passionate about technology and exhibits a deep understanding of current market transitions.

• Collaborates cross-functionally with Sales, Operations, Finance, and Executive teams to align renewal strategies and optimize outcomes.

• Mentors and develops team members, encouraging a high-performance, customer-focused culture.

• Bachelors of Arts Degree or Bachelors of Science Degree.

• 7+ years of Sales Strategy, Planning, and Operations experience with track record of overachieving goals in large tech companies.

• 5+ years leading teams (direct or matrixed).

• Proven experience Leading SW renewal sales, business development, or operations teams within a technology or SaaS environment.

• Strong analytical skills with the ability to interpret complex data and provide actionable insights.

• Understanding of Cisco and Splunk's software product portfolio.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.