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Inspire health. Serve with compassion. Be the difference. Job Summary Provides Laboratory services to meet the needs of patients performed in accordance with accepted standards and practices. Assures compliance with applicable regulations regarding laboratory operations. Responsible for the efficient operation, staffing and budget of section assigned. Works to establish standardized best practices for laboratory processes in assigned sections or laboratory for implementation across Prisma Health laboratories. Supports Medical Director of laboratory.
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Responsible for oversight of laboratory operation and personnel performing specimen collection and processing. Responsible for training and competency assessment of team members as required by accrediting agency. Promotes individual professional growth and development by meeting requirements for mandatory and non-mandatory continuing education annually. Oversees processes to accurately maintains Quality Control (QC), Quality Monitors, scheduled and unscheduled maintenance of equipment as applicable. Investigates and resolves problems that may lead to patient result issues. Abides by federal, state, and accrediting agency regulatory requirements affecting area. Manages vendor recalls or other corrective actions. Prepares written documentation and maintains department records, reports, and files as required. Complies with Policies and Procedures of Prisma Health. Willingly and effectively implements new procedures, products, techniques, methodologies for area assigned. Supports Prisma Health system and customer service and quality initiatives in a positive and productive manner. Supports Laboratory Guidelines and Procedures. Writes and updates procedures in accordance with established document control procedures in a timely manner. Validates Laboratory Information System and other reporting systems as needed. Evaluates qualifications of potential employees; interviews and recommends for hire. Effectively supervises and schedules team members. Is responsible for accurate time and attendance records for team members. Initiates progressive disciplinary action as needed in collaboration with established chain of command. Conducts performance appraisals of team members. Supports Prisma Health system and campus financial strategies in a positive and productive manner. Manages inventory and supplies. Manage departmental finances and forecast including processes to monitor operational and capital costs. Monitors financial variances in section or laboratory. Manages the purchase/requisition of laboratory supplies and equipment following established protocol. Recognizes customer satisfaction issues and responds/escalates appropriately. Effectively coordinates and is responsible for and implements special projects and or tasks assigned. Attends meetings and participates on committees. Responds to and implements change. Consults with medical staff and other health care providers on matters relating to laboratory services. 15Maintains open communication with other leaders, pathologists, and fellow team members. Uses positive and professional interpersonal skills to educate and support laboratory customers. Manages the environment of care by developing, implementing and monitoring processes to reduce and control environmental hazards and risks; preventing accidents and injuries and maintaining safe conditions for team members patients, staff and visitors. Maintains a safe and clean working environment and responds immediately to safety violations Performs other duties as assigned.
Supervisory / Management Responsibility
Job has direct and/or indirect supervision of team members that may include final budget authority, hire/termination authority, performance appraisal responsibility and disciplinary authority. Job will be considered a member of management staff at Prisma Health Company or affiliate and will have direct reports.
Minimum Requirements
In Lieu Of
In Lieu of education and experience requirements noted above, other education or certification reviewed by Medical Director and deemed to be equivalent may be considered. Team members employed in this job In Tennessee prior to June 15, 2025, are grandfathered under prior requirements.
Required Certifications, Registrations, Licenses
MLT (ASCP) or MLT (ASCP)cm or MLT (AMT) OR one of the following: PBT (ASCP) - American Society of Clinical Pathology; or RPT (AMT) - American Medical Technologist, CPT (ASPT) - American Society of Phlebotomy Technicians, CPT (NHA) - National Health career Association, CPT (ACA) - American Certification Agency for Healthcare Professionals, CPT (NCCT) - National Center for Competency Testing, CPT (NPCE) - National Phlebotomy Certification Examination, CPT (NPA) - National Phlebotomy Association, CPT (NAPT) - National Association of Phlebotomy Technicians.
Knowledge, Skills and Abilities
Good organizational talents and Able to prioritizes tasks Proficient in knowledge of section supervised Computer skills Experience with Microsoft Word and Excel Phlebotomy skills Able to compose correspondence and coordinate events/meetings Human relations/interpersonal skills Oral/written communication skills. Able to communicates effectively in person, by phone and in writing. Interview skills
Work Shift Day (United States of America)
Location Greenville Memorial Med Campus
Facility 1008 Greenville Memorial Hospital
Department 10087022 Laboratory-Phlebotomy
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
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Prisma Health
Nov 11, 2025