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Counter Sales Representative

PT Holdings LLC
United States, Texas, San Antonio
Oct 31, 2025
Description
Position at Commercial Kitchen Parts & Service

The Counter Sales Associate/Representative is responsible for attending to walk-in customers and answering parts counter telephone calls. This position will generate revenue by soliciting and obtaining orders; understanding and interpreting technical requirements.

Essential Responsibilities & Accountabilities:
  • Sales administration duties are performed accurately and on time
  • Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts building rapport; providing technical information and explanations; preparing quotations.
  • Conduct ongoing customer needs, analysis and research of customer requirements.
  • Participate in sales meetings and take responsibility for sales improvement initiatives
  • Answers telephones, fax and e-mail inquires in a timely manner
  • Fills orders and communicating expected delivery date
  • Cooperate with counter sales lead and other department heads to determine essential strategies for sales
  • Restock front end with parts, tools and supplies.
QUALIFICATIONS:
  • Completion of a satisfactory background check and drug screen is required.
  • Valid Driver's license and driving record that aligns with our safety standards.
  • Proficient in MS Office and other computer applications
  • Able to read, interpret and explain sales orders and inventory reports.
  • Establish and maintain tactful, courteous, and effective working relationships with those contacted in the course of work, including the general public.
  • Possess a sense of urgency
  • Excellent attendance record
  • Exhibit strong leadership and interpersonal skills
  • Have extensive customer service skills and the ability to make sound decisions that reflect CKPS values.
  • Good organizational, leadership, focus, and time management skills in a rapidly changing and fast pace environment with minimal or no supervision.
  • Exhibit the mindset of an Ownership Thinker
  • Must be efficient and organized to handle multiple task assigned at the same time.
  • Must be able to work overtime, holidays, nights and weekends as needed.
  • Must be detail oriented to ensure accuracy of reporting.
  • Highly organized with attention to detail
  • Work well in a team environment
EDUCATION and/or EXPERIENCE:
  • 2+ years' experience in Counter Sales preferred
  • Minumum 1 year of customer service experience
  • Product knowledge or industry experience preferred
WORK ENVIRONMENT:
  • Office area and Warehouse environment
  • 40 hours a week plus overtime
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