Facilities Coordinator

Join the University Housing Facilities Team as a Facilities Coordinator! We are looking for an experienced, customer-focused professional to join our Housing Facilities team.

This position supports the Housing Facilities Office and staff in the department. This position oversees the Housing Facilities Office operations, completes building and apartment inspections, manages resident damage billing, assists with workload balancing, and provides customer service to residents, students, staff, and contractors.

We are a fast-paced organization coordinating work in and around resident homes. The individual hired for this position will play a key role in coordinating scheduled maintenance services, overseeing daily operations of the Facilities Office, and supporting building inspections and reporting. Strong attention to detail, clear communication, and the ability to manage tasks across multiple systems and teams are essential.

Work Schedule:

• The primary schedule for this position is Monday through Friday, between the hours of 7:00am - 4:30pm.
• Work schedule will be set with selected finalist(s) at alterations as operations and position expectations demand.

Excellent benefits, paid leave including vacation, legal holidays, personal holidays and sick leave plus retirement benefit options. Apply today!

• Coordinates scheduled mechanical and electrical services within an area of responsibility, administering preventive maintenance programs for facilities, inspecting facilities to determine repair or replacement needs, and supervising the performance of emergency and routine maintenance on campus facilities within the area of responsibility

• Prepares reports of building findings with recommendations to address identified maintenance or facility improvement issues

• Coordinates the maintenance of protection systems such as fire panels, smoke/heat detectors, sprinkler systems, and pumps in accordance with regulatory requirements and industry standards including ensuring emergency generators/power systems, rigging systems, and elevators are properly maintained in accordance with industry standards and are operational at all times

• Budgets and monitors costs involved with services including waster services, recycling management and maintenance groups

• May supervise student staff, including responsibilities for interviewing, hiring, training, task delegation, performance evaluation, and disciplinary action.

• Ensures that the work performance of employees in the area of responsibility and maintenance zones or sections as a whole meet standards and expectations

• Oversees daily operations of the Housing Facilities office, including administrative support; manages computerized maintenance management system to ensure accurate data entry, effective scheduling, and timely issue resolution; delivers responsive and professional customer service via phone and email to both internal and external stakeholders.

• Ensures buildings are maintained by touring the common areas/public spaces, tracking and identifying needed repairs, and communicating with building managers and department administrators

Division of University Housing, University Housing Facilities

University Housing Facilities is a part of the Division of University Housing at the University of Wisconsin-Madison and focuses on building services, mechanical maintenance, and long-term infrastructure projects and planning. As a student service organization, University Housing Facilities provides quality living/learning environments to approximately 8,000 undergraduate student residents during the academic year and 18,000 guests in the summer months. Additionally, they serve the University Apartments community, which is approximately 3,000 residents in 1,240 apartments on 83 acres. The University Apartments Community also includes a large Community Center and a University Housing-operated, licensed early childhood education program.

University Residence Halls consists of 30 buildings containing approximately 2 million square feet and 37 acres of surrounding grounds. In addition to residential living spaces the residence hall infrastructure supports many functions and programs requiring many types of spaces such as classrooms, office space, dining and culinary space including commercial kitchens and marketplace areas, mechanical support spaces and large meeting rooms.

The starting hourly wage is $26.45 or higher based on qualifications with a competitive retirement and benefits package, including vacation, holidays, and paid time off. Benefits information can be found at https://hr.wisc.edu/benefits/.

• Minimum of two (2) years of office experience providing customer service
• Minimum of two (2) years of facilities experience (field or support roles)
• Valid driver's license required

• Three (3) or more years of office experience providing customer service
• Experience supervising student staff
• Experience managing large databases
• Experience working in a residential setting

H.S. Diploma Preferred Minimum

Please submit a resume within the online application system. We are only able to consider completed application materials submitted by the deadline date.

Candidates who apply for this position may be considered for other or future vacancies within this title, including those which may have a different work schedule and/or requirements from this vacancy.

Additional Information:

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment.

University Housing may communicate with you about your application status using a text messaging service. To opt-out please reply "STOP" to text messages received or contact University Housing HR at hr@housing.wisc.edu or 608-262-2766. Message and data rates may apply.

University Housing Human Resources, hr@housing.wisc.edu, 608-262-2766

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.