Appraisal Project Manager I

Hartford, Connecticut | New Haven, Connecticut | Waterbury, Connecticut | Greenwich, Connecticut | Springfield, Massachusetts | Worcester, Massachusetts

50-75%

• Oversee one or more phases of appraisal projects, ensuring alignment with client contracts, scope, and company requirements.
• Manage costs, schedules, quality, safety, and related project activities.
• Collaborate with the Regional Manager to develop and monitor project budgets.
• Ensure timely invoicing and collection from clients.
• Provides project management to ensure project adherence to statutory deadlines, milestones and requirements and the client contract and applicable regulations and IAAO standards.
• Establish short-term project goals and create comprehensive work plans.
• Lead status meetings, monitor progress, and ensure quality and timeliness of deliverables.
• Recommend and lead process improvements as needed.
• Ensure field and office procedures align with company policies and client contracts.
• Act as a liaison between Appraisal operations and Appraisal technology teams and other cross-departmental teams.
• Supervise pre-valuation activities for both residential/agricultural and commercial/industrial properties.
• Foster strong client relationships through effective communication and professionalism.
• Identify and resolve project risks and issues proactively.
• Prepare and submit regular project status reports to relevant stakeholders.
• Provide leadership, supervision, and training to project staff; manage hiring, coaching, and performance.
• Serve as the liaison between the project, the public, and local officials, addressing inquiries professionally.
• Maintain production records and ensure timely submission of payroll and progress reports.
• Support taxpayer communication and manage formal hearings as required.
• Identify new appraisal service opportunities and collaborate with sales to develop strategies.
• Navigate complex political environments professionally.
• Analyze trends, resolve cross-functional issues, and implement preventative measures.
• Maintain industry certifications and stay updated on IAAO standards and appraisal systems.
• Ensure adherence to company policies, including safety and ethical guidelines.
• Manage one project at a time ensuring deadlines are met.
• Build rapport, influence, and negotiate with clients, vendors, employees, management, senior management, vendors, and relevant parties such as the Appraisal technology team and other departments to achieve project goals.
• Understand and apply financial knowledge (budgets, P&L) to projects.
• Recommend and implement improvements to appraisal processes.
• Effectively communicate and train various audiences, including clients and staff.
• Possess strong organizations skills including demonstrated ability to organize prioritize and manage team members and workflow successfully to ensure timeliness on deliverables for multiple projects at the same time.
• Demonstrate strong problem-solving and analytical skills for resolving moderately complex issues.
• Competent knowledge and understanding of appraisal/tax standards, rules, and state/regulatory requirements along with proven ability to learn and pass certifications for the client's respective state.