OFA Case Manager

When you work for Gateway Hudson Valley, you make a difference in people's lives.

Our Vision: To be a leader in supporting individuals as they strive to achieve a hopeful, satisfying, active, and contributing life.

Full-Time position.

We offer Medical, Dental, Life Insurance, 403(b) Retirement, Holidays, and generous PTO.

POSITION SUMMARY

The Case Manager work directly with the Home Delivered Meal and elderly service programs as a manager for qualify of services. This role is responsible for ensuring program participants receive the highest quality of care and to assist in navigating the needs of participants.

ESSENTIAL RESPONSIBILITIES

• Conduct Home Delivered Meal (HDM) assessments and/or Expanded In-home services for the Elderly Program (EISEP) assessments, which include an in-home visit, completion of the NYSOFA Compass, and the completion of the additional EISEP required forms; financial assessment, cost share calculation, care plan, personal emergency response unit request form, and the personal emergency response unit release forms as they pertain to the HDM/EISEP clients.
• Ensure benefits for which a client is eligible are obtained and maintained in accordance NYSOFA.
• Meet with clients as directed to complete forms required by New York State Office for the Aging (NYSOFA) and Older Americans Act (OAA) regulations to document visit and determine eligibility and the OAA consumer eligibility
• Obtain annual physician diet prescription form to be used to verify the appropriateness of the home delivered meal program.
• Assess nutrition risk and review assessment with registered dietician; referral to registered dietician for consultation if appropriate.
• Maintain client files, updating the journals per each contact/event, making required day-after calls, 15-day home interviews, 2- month or 6-month calls, respond to and handle-to-completion all client related events during the assessment year (cancellation of service, restarts of service, evaluation for changes in services, termination of services etc).
• Ensure that all supports and Services being provided are safe and consistent, to the extent reasonable, with the client's needs and program regulations.
• Manage the process for the coordination of resources and Services.
• Participate and act as a leader in staff development and trainings as directed.
• Oversee and Coordinate, as assigned, community linkages for entitlement programs and Services.
• Lead and Participate in outreach activities as directed.
• All other tasks/duties as assigned.

REQUIRED QUALIFICATIONS

Education:

• High School Diploma or Equivalent
• Bachelor's Degree preferred

Experience:

• 1 year of working in the Human Services field required
• Strong knowledge of community resources, community services, and the legal/civil rights of seniors

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Requests for reasonable accommodation will be reviewed per ADA standards.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; under hand to finger, handle, or feel; and reach with hands and arms. This position may require the employee to bend, kneel, stoop, crouch, crawl, or climb. The position requires frequent lifting up to 20 pounds.

REGULATORY CLEARANCES REQUIRED:

• Must have a valid NYS Driver's License.
• Background checks are required.

We are an EEO/AA employer.