MEDICAL CODING SUPERVISOR

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.

We are hiring a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The OCHIN Billing Services (OBS) Supervisor, Coding Operations oversees the coding services to one of more OCHIN Billing Services member clinics and/or OCHIN consortium member clinics by working with the Revenue Cycle Project Manager to develop strategic plans to ensure operational efficiency and by working with cross-functional departments to maximize collection potential.

The Supervisor, Coding Services will recognize potential high-risk trends and develop techniques to optimize revenue, improve coding accuracy, and streamline the revenue cycle.

Essential Duties

• Provide efficient and effective coding support services and oversight on behalf of our member clients to maximize their reimbursement and support OCHIN revenue cycle performance indicators for financial health.
• Direct and supervise a team of coding specialists and work with them to provide superior revenue cycle management to OBS clients.
• Ensures the activities of the coding operations are conducted in a manner that is consistent with overall department protocol and follow federal, state and payer regulations, and meets all deadlines including End of Month close processes.
• Obtains and increases revenue by resolving claim and technical issues; maintaining customer relations; resolving problems.
• Interface with customers and establish relationships that promote the timely and efficient resolution of transactions and other issues.
• Oversee the reimbursement needs of the member through review and recommendation and/or correct assignment of diagnosis and procedure codes which are critical to third party reimbursement.
• Audit a set number of encounters per month reviewed/coded by Coding Specialist(s).
• Collaboratively review set number of encounters reviewed/coded by Senior Coding Specialist(s).
• Create and develop internal and external training in partnership with internal training team.
• Lead Coding Department Meetings and provide high level coding updates.
• Create and drive process for keeping Coding Services team abreast of coding changes.
• Primarily responsible for OCHIN Consortium and Billing Services member training.
• Other duties as assigned.

• Minimum of five (5) to seven (7) years of clinical coding experience for complex or multi-specialties with at least 3 - 5 years experience in a leadership role.
• High school diploma, GED, or a combination of relevant experience and some higher education is required; Bachelor's or Associate degree in business or relevant area of study preferred.
• Must be a self-motivated team player with significant experience in physician office or medical practice revenue cycle management including coding, charge capture, time of service collection, insurance eligibility and benefits verification, claims, submission and management and accounts receivable management, including familiarity with ICD-10, CPT, and/or HCPCS Coding Systems as well as claim forms such as CMS-1500 and UB-04
• High level of research and root cause analysis and problem-solving capabilities, superior attention to detail.
• Proven experience creating, analyzing, and explaining complex reports.
• Proficiency with standard office equipment and software such as Microsoft Office, specifically high aptitude in Microsoft Excel, proficiency in Power Point, and knowledge of VISIO. Proven ability to quickly master new applications.
• Excellent communication skills, written, verbal, and listening, as well as demonstrated business writing skills, are required.
• Prior experience using Epic practice management system required.
• Previous FQHC or RHC experience required.
• Required certifications include:
• Medical coding from AAPC (CPC Certificate) or AHIMA (CCS Certificate
• Current certification from ADCA (CDC certificate)
• Dual language skills, specifically in Spanish is a plus.

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is 100% remote organization.? Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel may be required to support our member organizations on-site based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings

Equal Opportunity Statement

OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.

As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

Base Pay Overview

The typical offer range for this role is minimum to midpoint, with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.

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