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Senior Lending Quality Control Specialist

North Shore Bank
United States, Wisconsin, Brookfield
Oct 29, 2025

Senior Lending Quality Control Specialist

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Job Location
15700 W Bluemound Rd, Brookfield, Wisconsin
Tracking Code
6367
Position Type
Full-Time/Regular

North Shore Bank is about helping families thrive, businesses grow and communities flourish. We are dedicated to championing our customers, empowering them to bank their best life, and supporting the community we all share. And it's our employees that make the difference. With offices located throughout eastern Wisconsin and northern Illinois, we offer a work culture that has been recognized as a Top Workplace thirteen times by the Milwaukee Journal Sentinel.


As a mutual company, North Shore Bank isn't publicly-owned, which means when we come to work every morning, our sole focus is on providing high-touch service to our customers and employees, and supporting our local communities. Are you looking for a company that places long-term growth ahead of short-term profits? Where you can put your customers first and think creatively to solve challenges? Where respect, integrity and being true to your word are valued and rewarded? This is the place.


SUMMARY: The Senior Lending Quality Control Specialist is responsible for ensuring accuracy and completeness of residential, consumer and commercial loan files; reviewing residential loan files prior to the loan closing; reviewing residential and commercial loan files after closing; accurately boarding of residential loans to the system; issuing initial disclosures and re-disclosures on residential loan files; and, ensuring the accuracy of HMDA Loan/Application Register for consumer, commercial and residential reportable loan files.


ESSENTIAL DUTIES AND RESPONSIBILITIES: North Shore Bank's Position Descriptions are intended to describe only the major functions of the job. You may be expected to perform other duties specified by your manager. Everyone is expected to contribute whatever effort necessary to operate efficiently and effectively to ensure the success of the Bank.


Performs pre-closing file review of residential loans which includes but is not limited to: review of loan documents to terms of the loan approval; review of the closing disclosure; completing a document inventory; and identifying any corrections needed and delivering file to the Loan Processor or Closer for correction.


Issues re-disclosures for residential loans and reviews for accuracy and completeness, including review of rate information; loan amount; and correct dates prior to sending to the borrower


Issues initial disclosures on all residential loan files, and review file for accuracy and completeness.


Boards all residential loans to the Fiserv system and performs a review of the data for accuracy and completeness; balances all corresponding general ledger accounts.


Compiles requested loan information for Investor and MI company loan audits.


Follows up on post-closing documents such as recorded mortgages and final title policies as well as other various documents requested from borrowers, closing agents, and other vendors (insurance agents, PMI companies' appraisers, etc.), for all service retained loans.


Reviews HMDA Loan/Application Register for accuracy and completeness for all originated and adverse residential, consumer and commercial loan files which includes but not limited to; review of application date; rate lock date; action type and date; and denial reason if applicable.


Performs post-closing file review of residential loans as per outlined procedures. This includes HMDA LAR review.


Uploads loan files to Aklero site for file review.


Provides guidance and training assistance to Residential Loan Specialists, Quality Control Specialists.


Conducts daily review of signed initial disclosures, updating LOS system and moving file to next stage of processing.


Completes daily reviews of Compliance Alerts to identify loans in need of re-disclosure.


Provides support and back-up for Secondary Lock Desk responsibilities.


EDUCATION AND/OR EXPERIENCE:


A high school diploma or its equivalent is required; additional education beyond a high school diploma, such as an associate's degree or related technical training from an accredited two-year school program is preferred. Requires at least four years of experience in residential loan processing, closing, post-closing, and/or servicing.


OTHER QUALIFICATIONS:


Requires proficient experience with Word/Excel and residential and consumer loan origination software; the ability to understand and calculate basic mathematical figures; as well as, the ability to read and understand instructions in written and verbal form. Also requires effective organization skills to handle multiple priorities.

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