Onsite Deployment Manager

About The Role:

The Onsite Deployment Manager plays a key role in managing the deployment of onsite registration systems and related ancillary service. This role oversees the team with necessary tasks and coordination, escalating for problem resolution as needed. With a mix of strategic planning and hands-on execution, this role is essential to delivering high-quality onsite experiences.

What You'll Be Doing

• Managing the building, troubleshooting, and deployment of onsite registration system and ancillary services.

• Leverage enterprise systems to update essential databases, design registration flows, and perform technical testing of programs prior to deployment.

• While onsite, maintains equipment inventory, oversees setup timelines, provides system training, and monitors service performance.

• Supports the planning and execution of onsite events that are mid-sized in size, scope, and complexity specifically related to registration systems and ancillary services.

• Coordinate with clients, vendors, and internal project teams to manage the successful development and execution of the onsite plan.

• Provides expertise from an onsite perspective throughout the lifecycle of the planning phase and documents and forwards system behaviors and potential opportunities for improvement.

• Establish and maintain relationships with event organizers and vendors through the lifecycle of planning and onsite execution - through consultation specific to registration systems and ancillary services.

• Provides mentorship through shadowing, training, and oversight to more junior onsite team members.

What You'll Bring

• College degree or equivalent technical certification required.

• Minimum 2 years work experience in a project management capacity, including all aspects of process development and execution required. Experience with Maritz onsite offering preferred.

• Proven aptitude for technology including hardware, software, networking and data management.

• Proven record with strong customer service skills.

• Possesses strong organizational skills. Detail oriented.

• Excellent oral and written communication skills.

• Must be able to consistently lift 30 pounds.

Nice To Have

• Experience with budget planning and vendor contract management.

• Familiarity with server redundancy setups and data server splits.

• Background in sales support or client-facing technology presentations.

Working Logistics & Things You Should Know

• This is a Remote role.

• Onsite expectations are based on event schedule.

• This position requires up to 60% travel, including extended stays at event locations.

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at www.MaritzBenefits.com.

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-9761 or by sending an email to peopleanddevelopment@maritz.com.