New 
Senior Product Manager - M365 Copilot Chat
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Oct 26, 2025 | |
|
OverviewThe M365 Copilot Chat Experiences team is redefining productivity for hundreds of millions of Microsoft 365 users worldwide. We're building M365 Copilot experiences that aren't just competitive and intuitive - they're becoming indispensable to how people work every day. We are a passionate, fast-moving team that thrives on solving complex problems and delivering breakthrough experiences to users at unprecedented scale and speed. You'll collaborate with teams across M365 and Microsoft, turning ambitious ideas into reality that directly shape the future of work.As a Senior Product Manager - M365 Copilot Chat, you will be accountable for leading a cross-company initiative to bring the power of M365 Copilot Chat to all M365 experiences. You'll define strategy, shape product experiences, and ultimately deliver AI experiences and features in the M365 apps to meet the adoption, engagement, and retention goals that are critical to Microsoft.Success in this role will be illustrated through committed cross-functional partnerships, strategic thought leadership, and a solid bias for collaboration. It requires customer obsession, being data driven, the ability to communicate crisply and effectively with partners and stakeholders, and a deep passion for delivering high-quality, AI-powered experiences that delight users and drive impact at scale.If you're excited to shape the future of productivity and work at the intersection of AI, user experiences, and scale - this is your opportunity to lead a transformative initiative that is critical to the future of our company. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesProduct Strategy & Roadmap Execution: Define and drive the product vision to bring M365 Copilot experience into relevant M365 apps. Leverage user behavior insights and Gen AI needs to shape the Minimum Viable Product (MVP) experiences, execute roadmap milestones, and drive Copilot Chat adoption with high user satisfaction. Partner with leadership to establish success metrics, monitor adoption trends, and proactively address scale blockers. Partner with business planning to ensure alignment of MVP with Copilot product and license tiering.Own and Drive Project Goals: This role is accountable for setting, tracking, and achieving product objectives and key results, ensuring that success is measured by real customer engagement and impact - not just code delivery.Experience Quality & Iterative Innovation: For the experiences in scope of this role, the Product Manager is accountable for high quality Copilot experiences that are integral and natural part of the overall M365 app experience, driving seamless user engagement and satisfaction. Analyze usage data, synthesize user feedback, and lead cross-functional collaboration with engineering, design, and partner teams to experiment on and deliver differentiating innovations.Cross-Team Alignment & Stakeholder Management: Lead the M365 Copilot team collaboration with M365 app stakeholders. Align priorities, resolve dependencies, and co-own success metrics. Ensure executive visibility through clear communication of progress, learnings, and impact across stakeholders.Go-to-Market & Customer Communication: Collaborate with business and marketing teams to ensure needed customer communications, product updates, and go-to-market strategies that drive awareness, adoption, and customer success.Operational Excellence & Knowledge Management: Optimize team workflows through scalable processes and documentation. Own the creation of playbooks and best practices that capture learnings, accelerate future innovation cycles, and elevate execution quality. | |