New 
Director, Commercial eCommerce Sales Excellence
 Microsoft | |
 United States, Washington, Redmond | |
 Oct 26, 2025 | |
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OverviewMicrosoft's Global Marketing Engines + Experiences (GMEE) organization is leading the transformation of marketing at Microsoft with programs and engines that allow us to engage in a more personal way with our customers while driving measured business outcomes. Within GMEE, eCommerce businesses are a foundational way for Microsoft to acquire and build relationships with our customers at scale through our direct to customer channels. The Director, Commercial eCommerce Sales Excellence drives accountability for business growth through operational rigor, strategic insights, and disciplined execution across Microsoft's marketing and sales teams. In this role, you will frequently monitor revenue results to identify growth drivers and variances with forecasts. You will root cause variance across regions, products, and customers. Evangelize your learnings across marketing and sales organizations and calibrate expectations on future results. This role requires a blend of experiences including business performance management, analytical thinking, executive influence, and innate curiosity.You will be joining a team of passionate, collaborative marketers and business leaders! Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
ResponsibilitiesContinuously monitor performance to identify opportunities or risks and adjust plans as needed. Deliver performance outlooks and revenue risks and growth opportunities weekly to stakeholders. Aggregate regional insights to inform performance trends and assess revenue risk and upside. Deliver monthly performance summaries and actionable insights to leadership. Drive root cause analysis combining financial and web performance data. Lead virtual teams of stakeholders from across Marketing, Finance, Sales, and Analytics to drive actionable insights. Lead eCommerce rhythm of business (ROBs) - including preparation for monthly marketing reviews (MMR's) and executive communications. Lead key strategic projects to help improve business results. Embody our Culture and Values | |