Remote New

IT Engineer

Capital Rx
$115,000-$125,000
United States
Oct 24, 2025
About Us: Judi Health is a health technology company offering a wide range of benefits administration solutions for employers and health plans. This includes Capital Rx, a public benefit corporation that provides full-service pharmacy benefit management (PBM) solutions to self-insured employers; Judi Health, which offers comprehensive health benefit management solutions for employers, TPAs, and health plans; and Judi, the industry's leading proprietary Enterprise Health Platform. To learn more, visit www.judi.health. Location: Remote (For Non-Local) or Hybrid (Local to NYC area) Position Summary: As a member of the IT Engineering team, you will be responsible for administering and engineering solutions in our platforms, managing internal IAM, email, documents and endpoints. Working closely with the Helpdesk team, you will act as an escalation point for end-user issues. You will collaborate with the IT Security team to implement security requirements and endpoint hardening as well as assist with incident investigation. When new SaaS solutions are being implemented, you will assist with SSO integration, user provisioning, and cross-application integrations. In this role, you'll be expected to keep our end-user experience in mind at all times, driving improvements in existing processes through standardization, optimization and automation. Position Responsibilities: Work as the final escalation point for the Helpdesk team Drive strategic, systemic solutions to solve and remediate recurring user issues and complaints Interface with internal partner teams to help drive best practices and compliance Leverage MDM tools to streamline our user experience Manage onboarding/offboarding workflows in our SSO solution Work to refine and streamline our onboarding process Evaluate new software solutions with internal partners Drive deployment of new systems/solutions as needed Write documentation for end users as needed to facilitate process improvement and or onboard new solutions Participate in off-hours support of IT systems as needed. Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Minimum Qualifications: 4+ Years as an IT Engineer/Systems Administrator A customer-oriented approach to problem resolution. Experience managing user provisioning workflows in a major SSO solution (OneLogin, Okta, Auth0, etc.) Experience driving solutions via any MDM suite. Experience deploying and managing new software products alongside internal partners. Experience with Office 365 suite. Experience supporting Mac hardware/OSX in a Help Desk environment. Experience supporting remote users in a distributed environment. Experience with AWS is preferred. Experience with Jira Service desk or a similar ticketing system is preferred. Experience with any major cloud platform (AWS, Google, Azure)is preferred. Ability to script in bash, Powershell, or python or a similar language is strongly preferred. Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally. Salary Range $115,000 — $125,000 USD This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.