Case Manager - FHPAP

Position Summary

The Salvation Army Northern Division Anoka 360 Life Center is "Doing the Most Good" by providing holistic, person-centered services for individuals and families. Services include food, clothing, utility, rent, and housing support, short and long-term case management, spiritual support, and connects to community partners.

The Case Manager for the Family Homeless Prevention and Assistance Program (FHPAP) guides participants in navigating housing and community resources through targeted case management services. The Case Manager empowers participants experiencing homelessness and housing instability to secure and maintain housing, increase their self-sufficiency, and connect to their communities. Additionally, the Case Manager provides direct assistance to participants and supports Coordinated Entry efforts within the county by completing participant assessments and engaging in community work.

Wage range: $21.03-$24.64

Part-time at 24 hours per week

1201 89th Ave NE #105, Blaine, MN 55434

Essential Functions (approximate time spent)

• Direct Assistance (45%): Provide participants with direct assistance.
• Case Management (30%): Provide participants with strength-based, person-centered, holistic case management, including completing Coordinated Entry assessments.
• Data & Reporting (10%): Maintain up-to-date, accurate participant information in casefiles and through database entry.
• Outreach & Collaboration (5%) - Engage in internal and external activities/meetings to promote and further The Salvation Army, FHPAP, and Coordinated Entry goals and objectives.
• Participant Recruitment (5%): Recruit qualifying participants for Pathway of Hope (POH) and promote social services programs with participants and throughout the community.
• Event Support (5%): Assist with seasonal and special events.

Education and Experience

• Bachelor's degree in relevant field preferred. Instead of a degree, a combination of education and experience may be considered.
• Must be licensed by the state board if the degree is in social work.
• Previous social services experience is required.
• Experience conducting long-term case management preferred.
• Must successfully pass all required background checks.
• A valid driver's license, MVR clearance, and reliable transportation required.

Competencies

• Strong interpersonal and communication skills.
• Excellent organizational skills with attention to detail.
• Maintain confidentiality with integrity and professionalism.
• Demonstrate honesty, diligence, and a strong work ethic.
• Proficient in Microsoft Office, databases, and general PC use.

Working Conditions

• Primarily sedentary work, involving extended periods of sitting and computer use.
• Must lift to 20 pounds occasionally.
• Professional setting, not eligible for a hybrid, remote-friendly work arrangement.
• Requires clear and effective communication with colleagues, participants, and community members.

Supervisory Responsibilities

• None.

Driving/Travel Requirements

• Must be able to travel locally using a personal vehicle or other reliable means to support program needs and outreach efforts.
• Occasional travel outside the local area may be required but is rare.

Other Duties

• All employees acknowledge that The Salvation Army is a church and agree to support its mission.
• This job description is not all-inclusive; duties and responsibilities may be assigned or adjusted by the supervisor as needed.