Patient Service Coordinator-Cardiovascular Surgery (Portland)

Description

Clerical/Administrative Support
Req #: 52969

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Location: 818 Congress St, Portland, ME
Department: MaineHealth Cardiovascular Surgery - Clinic Practice
Schedule: Monday-Friday, consistent hours | Day shift (7:30 AM - 4:00PM or 8:00 AM- 4:30 PM)
Remote Flexibility: Option for 1 remote day/week after completion of training

Are you highly organized, detail-oriented, and passionate about supporting patients during their most important health journeys? MaineHealth is seeking a Patient Service Coordinator to join our Cardiovascular Surgery team in Portland.

In this vital role, you will be the front-line support for patients undergoing open-heart surgery, assisting them through pre-op testing, surgical scheduling, and post-op appointments. Our surgeons rely heavily on their PSCs, and you'll play a key role in keeping care moving forward.

• Manage complex scheduling and coordination for patient appointments and procedures

• Serve as a point of contact for patients, families, and providers

• Provide administrative and clerical support within a fast-paced clinical environment

• Help maintain continuity of care through excellent communication and attention to detail

• 2+ years of administrative experience in a patient services setting

• Strong organizational, communication, and multitasking skills

• A proactive, team-oriented attitude with a passion for helping others

• Comfort with electronic medical records and scheduling systems

• Ability to work onsite with limited remote flexibility after training

You'll be part of a fantastic surgical team dedicated to compassionate, patient-centered care. Our office thrives on collaboration, respect, and a shared mission to make a difference. We'll support your ongoing learning and development-your contributions matter here.

So come on-bring your personality, skills, and heart to our Cardiovascular Surgery team and help us deliver care that truly changes lives.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Two years of administrative patient service experience.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Apply nowand start your journey with MaineHealth.

If you have questions about this role, please contact rebecca.rand@mainehealth.org