Lead Business Analyst

Majesco isn't just riding the AI wave - we're leading it for the P&C and L&AH insurance industry. Born in the cloud and built with an AI-native vision, we've reimagined the insurance core as a platform that lets insurers move faster, see farther, and operate smarter. As leaders in intelligent SaaS solutions, we've embedded AI and Agentic AI throughout our robust product portfolio of core, underwriting, loss control, distribution, and digital solutions so our customers can reimagine their business with real-time business insights, optimized operations, and enhanced business outcomes. Everything we build is designed to strip away complexity and let our clients focus on what matters: delivering exceptional products, experiences, and outcomes.

In a world where change is constant, our native-cloud SaaS platform empowers insurers the agility to adapt to market and risk shifts quickly, reshape their operational cost structure, accelerate innovation readiness, and rethink how insurance can be done with the intelligence to stay ahead. With 1000+ implementations, we are the AI insurance leader that over 350 insurers, reinsurers, MGAs rely on to rethink how insurance can be done in today's modern era of insurance. Break free from the past and build the future of insurance.

JOB OVERVIEW:

This role serves as the primary resource for compliance analysis within the absence management product team, ensuring the SaaS platform's features and documentation remain accurate, up-to-date, and fully aligned with U.S. federal and state leave regulations. The analyst partners with product, engineering, compliance counsel, and customers to identify compliance requirements, translate them into well-defined business and functional specifications, and support agile implementation and ongoing enhancement of compliant features.

DUTIES AND RESPONSIBILITIES:

• Partner with Compliance Counsel to analyze U.S. federal and state leave law changes, translating regulatory requirements into actionable product requirements, user stories, and business rules for absence management software features.
• Collaborate with Product Managers, Compliance Counsel, and Engineering Teams in agile development cycles (backlog refinement, sprint planning, release validation) to ensure ongoing feature compliance.
• Support maintenance of accurate, detailed documentation of compliance requirements, functional specifications, regulatory FAQs, and customer-facing guides.
• Conduct gap assessments of existing product functionality against current regulatory standards, recommending product or documentation updates as needed.
• Support development and execution of UAT/test plans for new and updated compliance-related features to ensure alignment with law and business need.
• Monitor compliance-related product feedback from customers and assist with the resolution of any product compliance questions or concerns, providing clear and timely communication.
• Track and report on compliance requirements and status using ticketing and documentation management tools (e.g., Jira, Confluence).
• As needed, participate in customer meetings, demos, and webinars to support education/discussion on compliance features, product updates, and evolving legal/regulatory trends.

REQUIRED QUALIFICATIONS AND TECHNICAL EXPERTISE:

• Bachelor's degree (business, information systems, or related field); advanced degree or certification a bonus.
• 3+ years (analyst) or 5+ years (senior analyst) experience in business analysis within a compliance, SaaS, HR technology, or similar regulated environment.

ESSENTIAL ATTRIBUTES AND CAPABILITIES:

• Strong ability to define and document business and functional requirements for technical and non-technical audiences.
• Excellent communication skills and proven customer engagement in product, documentation, or support settings.
• Hands-on experience working within agile software development teams and cycles.
• Self-driven, highly motivated, outcome-focused
• Effectively demonstrates a commitment to quality and a "do it right the first time" mindset
• Strong preference to automate repetitive tasks.
• Strives to deliver the best customer experience and has an ambitious and growth mindset.
• Knowledge and working experience of agile methodology is mandatory.
• Experience and ability to collaborate with multiple teams.
• Strong analytical and problem-solving skills.
• Ability to work independently, remotely, and as part of a team.

PREFERRED QUALIFICATIONS AND EXPERIENCE:

• Direct experience interpreting U.S. federal and state employment, leave, or benefits law requirements as they relate to software features.
• Familiarity with absence management software, HRIS and/or payroll platforms.
• Experience in regulatory compliance analysis, requirements traceability, and automated testing/validation tools in SaaS environments.
• Knowledge of Jira, Confluence, or similar project management/documentation tools.
• Awareness of global leave compliance as a bonus.

As a member of a rapidly growing and dynamic organization, the successful candidate must be flexible and willing to take on new tasks and responsibilities as business needs evolve. The company reserves the right to vary, change, or update job duties and responsibilities based on business requirements. This role may require shifting priorities, learning new technologies, and contributing to projects outside of the initial scope.

What Majesco Offers:

Majesco is committed to equal pay and transparency. The annual base salary range for this position is $80,000 to $110,000. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Majesco considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions.

At Majesco, we offer a comprehensive employee benefits package with most coverage starting Day One. Our benefits package includes, but is not limited to: Medical, dental & vision insurance; employer-funded HSA coordinating with a high-deductible health plan; FSA, short-term/long-term disability; Life/AD&D insurance; 401(k), flexible time off, paid sick days and 11 paid holidays; paid parental/bonding leave; career anniversary leave and other voluntary benefits.