Customer Service Representative

People Can Be... People. Good Thing You're a Pro at Dealing with Them
Still searching "customer service jobsnear me"? Look no further. Our clients arealwayson the hunt for friendly, fast-thinking pros-like you.

What's in It for You:

• Fair Weekly pay you can count on
• Medical, dental, and vision coverage
• Optional 401(k)-because your future matters
• Referral bonuses-share the opportunity, earn extra cash
• Great people

This Role's a Match If You:

• Love talking to people and finding the right fix
• Bring a helpful, upbeat vibe to every conversation
• Can juggle tasks like a customer service ninja
• Stay cool when things get hectic
• Learn fast and don't shy away from new systems

Responsibilities:

• Do inbound and outbound calls and assist customers with questions, orders, and issues
• Handle emails and live chats with a helpful, can-do attitude
• Troubleshoot problems and find fast, friendly solutions
• Document all customer interactions clearly and accurately in the system
• Stay up to date on product knowledge, services, and system updates
• Escalate complex issues to supervisors when needed
• Follow up on customer concerns to ensure satisfaction
• Meet daily performance goals for call volume, resolution time, and quality
• Collaborate with teammates to keep things running smoothly
• Represent the company with professionalism and positivity-every time

Requirements:

• High school diploma or GED required
• Previous customer service or call center experience (2+ years)
• Clear communication skills-both spoken and written
• Patience, empathy, and a calm presence under pressure
• Tech-savvy: able to navigate computer systems and multitask
• Reliable, punctual, and ready to show up for your team
• Great listening skills and a solution-first mindset
• Able to work in a fast-paced, team-driven environment
• A positive attitude and a desire to help people-every single day

If this sounds like you, apply today-we're ready when you are!

"I've been working through Staffmark on & off for about a decade, when I'm in between jobs. They have always been professional & quick to find work or have work available. They are very fair with hourly wage, traveling distance to a job position, & hours that will best fit you."- Staffmark, CSR West Chester, OH

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, a$23.62B HRpowerhousebehind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.
With55+ years of experienceand a track record of putting 175,000+ people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

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