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Field Supplier Quality Engineer

Tesla Motors, Inc.
paid holidays, flex time, 401(k)
United States, Texas, Austin
Oct 04, 2025
What to Expect
The Field Warranty Supplier chargeback engineer works with field reliability Engineers to identify and validate the impacts of supplier root cause issues on field warranty. In collaboration with Supply Chain Managers and Supplier Quality Engineers they will coordinate containments at the Factory and reliability investigations, and collect evidence required to issue SCARs to suppliers for Warranty Liability Agreements and chargebacks to ensure Tesla is reimbursed for associated costs.

What You'll Do
  • Serve as the Key point of contact for Warranty Supplier chargebacks (end customer replacements) for vehicles produced at the Fremont Factory

  • Monitor containments created at the factory that may have included escapes to the field for the same issue prior to containment. Collaborating on Service campaign documentation, defining suspect window population and assessing with Service teams the documentation required to make sure field replacements are correctly done (Technical Service Bulletin)

  • Collaboration on Field replacements investigation by determining the suspected impact to Tesla once Root cause and Corrective actions have been determined

  • Lead Service Campaign / Recall cost recovery for supplier caused issues

  • Provide support to Procurement (SCM, GSM) team on cost recovery negotiation


What You'll Bring
  • Bachelor's Degree in Mechanical, Electrical, or Manufacturing Engineering, or equivalent experience

  • 5+ years of component or assembly plant experience supporting or similar in Supplier Quality, Supplier Development, Process, Quality, or Manufacturing Engineering role Knowledge. Experience in a manufacturing organization is strongly preferred

  • Strong presentation skills - prepared, confident, and passionate, using clear and organized content with strong visuals to engage an audience

  • Understanding of manufacturing/operations, experience in Data Analytics is preferred

  • Proven ability to operate under pressure with rigid time constraints

  • Can track and manage multiple tasks simultaneously; Ability to work in a fast-paced environment, occasionally requiring extended hours

  • Can work closely with cross-functional departments; Excellent written and verbal skills; Ability to communicate across cultures and geographic regions

  • Must understand general manufacturing processes, quality methodologies, and team leadership while demonstrating reliability, initiative, and desire to learn and teach

  • Quality systems management and Quality Tools strong experience (8D, Fishbone, Control chart, Histogram, etc.)


Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program
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