System Administrator Digital Convergence

System Administrator Digital Convergence

Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies.

At Chromalox, we build advanced thermal technologies for the world's most challenging industrial heating applications.

Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry.

We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs.

Join us as we continue to provide solutions to our customers and the world!

The Role:

We are looking for a Systems
Administrator who is truly passionate about technology, someone who doesn't
just work in IT but lives it. If you
have a home lab, enjoy tinkering with servers, networks, or automation, and
find genuine satisfaction in solving technical challenges, you'll fit right in.

This hybrid role supports the
convergence of Information Technology (IT) and Operational Technology (OT)
within a fast-paced manufacturing environment. You'll provide hands-on support
for software applications, engineering, manufacturing systems, and production
operations, ensuring our technology runs efficiently while helping drive our
digital transformation and automation initiatives.

Your Responsibilities:

Operational Support

• Provide day-to-day technical support for engineers and operations staff using:
• Autodesk (CAD/CAM)
• Synergis Adept (PLM)
• Inductive Automation Ignition (MES)
• Teklynx Codesoft (Labelling)
• E2Open Parcel Ship, FedEx Ship Manager, UPS WorldShip (Shipping)
• Troubleshoot complex issues and implement fixes that improve productivity and reliability.
• Maintain service levels (SLAs) for incident resolution and backlog management.

Systems Integration and Improvement

• Collaborate with infrastructure, applications, and automation teams to integrate and optimize systems across IT and OT environments.
• Participate in system upgrades and technology improvement projects, from concept to deployment.
• Continuously explore new technologies and propose innovative ways to enhance performance, connectivity, and automation.

Monitoring and Maintenance

• Proactively monitor application and OT system health, performance, and security.
• Perform regular maintenance, patching, and optimization to prevent issues before they occur.
• Apply creative problem-solving skills to minimize downtime and drive continuous improvement.

Documentation and Governance

• Maintain clear and accurate documentation for systems, configurations, and operational procedures.
• Contribute to compliance, audit readiness, and security posture through disciplined system management.
• Uphold IT security and data protection best practices in all activities.

Requirements:

• Bachelor's in Information Technology, Computer Science, Engineering, or equivalent work experience.
• Strong understanding of IT infrastructure fundamentals: hardware, software, networking, and cybersecurity.
• Experience supporting manufacturing or industrial systems, including ICS, SCADA, or other OT technologies.
• Familiarity with system automation or scripting (e.g., PowerShell, Python, or Bash).
• Experience managing or experimenting with home labs, virtualization, Docker, or small-scale servers is highly valued.
• Natural curiosity and a passion for technology, you like to figure out how things work.
• Excellent analytical and problem-solving abilities.
• Effective communicator who enjoys collaborating with engineers, technicians, and IT peers.
• Self-starter with a care for action and continuous learning.

At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.

Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.