Accounts Receivable Collections Specialist

Utz Quality Foods is seeking an Accounts Receivable (AR) Collections Specialist to join our team of Finance professionals in Hanover, PA. The A/R Collections Specialist is responsible for investigation of invoice and/or payment discrepancies, communication with customers, and execution duties according to established policies, procedures and protocols.

Key Responsibilities

• Utilize the Collections Module, ERP, Cash Application system, Distribution portals, Transportation and Trade Spend system
• Review past due balances for assigned customers and contact them requesting payment
• Research and resolve unapplied payments on customer accounts
• Research invoicing and/or payment issues
• Foster positive written and/or verbal customer relationships
• Identify payment exceptions and investigate root causes
• Maintain accurate, comprehensive notes on customer issues
• Report weekly and monthly status of customer collections
• Complete other duties as assigned that will impact and support the overall outcome of the company and department objectives

Job Requirement

• Bookkeeping experience of two or more years; education may substitute for up to one year of experience
• Keyboard and number pad literacy associated with three years of experience in a business office and/or customer service; education may substitute for up to two years of experience
• General understanding of the business operations related to the snack food industry
• General understanding of accounting principles, statements, and reports
• Proficient in Microsoft programs including Word, Excel, and Outlook
• Business mathematics skills
• Time management and organizational skills
• Analytical, business process, and problem-solving skills
• Excellent written and verbal communication skills

Our Recruitment Process

• Easy Application (5 mins): Introduce yourself and answer a few key questions to get started.
• Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
• Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the team and overall Utz company culture.

Continuously Pursuing Excellence!

Here at Utz, we have a passion for exciting and delighting consumers with delicious snack foods made from high quality ingredients. After over a century with a strong family heritage, our diverse portfolio of brands includes Utz, Zapp's, Boulder Canyon, and On the Border. Our associates are the reason for the success of this company, so it is important we provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We also help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives. Our benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more. Join our world class team and help us become the fastest growing pure-play U.S. snacking company of scale!

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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