Lead Front Desk Assistant - Full Time Days - Novi

Join Henry Ford Health as a Lead Front Desk Assistant at our Motor City Orthopedics Center. In this role, you will support the front desk team, oversee daily operations, and ensure a smooth patient experience.

GENERAL SUMMARY:

Schedule: Full Time Days

Location: Primary location Novi, occasional travel to other sites.

Responsible for organizing, coordinating and maintaining clerical functions for functional area or department.

PRINCIPLE DUTIES & RESPONSBILITIES:

• Performs all secretarial responsibilities, such as telephone coverage, typing, filing, and duplicating correspondence and mail distribution and maintaining various reports.
• Interprets and communicates all changes and updates relating to department procedures and other specific office functions. May be responsible for scheduling, registration and billing.
• Assists in developing and makes recommendations regarding general office procedures to provide necessary clerical assistance for specific office/department. May participate in the selection, orientation, development, education and scheduling of clerical and ancillary support staff.

• Assumes responsibility with the office/department management for keeping office operating costs within established budgetary constraints.

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above