Partner Technical Business Analyst - Business Systems Analyst 3

About the role/team:

WEX Inc. is a leading and growing global provider of payment processing, information management, and fleet card payment solutions. We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry. If you are looking for a growing career - come be part of WEX today! Great Place To Work-Certified.

Who Are We?
We are a group dedicated to enabling payments of all sorts. We help individuals pay bills, we help businesses do the same and we even help technology firms move funds at high volumes to facilitate their core capabilities. Our goal is to use our technology to make paying for anything as simple as possible behind the scenes. Our team is composed of small, agile development teams focused on building state of the art solutions from the ground up using the best technology available. We focus on cloud-based microservice solutions to help achieve fast, scalable results that allow our business partners the flexibility they need to compete in our competitive market. Specifically, this position is in Corporate Payments and works very closely with our Commercial Tech domain, which builds bespoke software solutions for our customers, and is
on a team providing Joint Development Funds, where we work very closely with our partners to build them the features they need on our flagship Corporate Payments application to meet the needs of their customers.
Our team of professionals works hard, covers for one another, and maintains a work-life balance. We own our results and we take pride in ownership in everything we do.

How you will make an impact:

Changing the world isn't easy, and we have a lot of work ahead of us. From new product features to automation, to supporting microservices, we've got more work than we can handle and we're looking for great people to come along for the ride. We are looking for an experienced and versatile technical business analyst to work on our FI Partner Manager team with Commercial Tech. In this role, your duties will be to apply technical and business
expertise as part of a software development team providing world class solutions for WEX customers. Specifically, you will be working with a development team that works closely with external partners on joint development projects based around our flagship Corporate Payments product Encompass. Our Joint Development relationships allow resellers of our products to get customization and features built that are essential to their customers and are not part of our standard offering.

Experience you will bring:

To ensure success as a technical business analyst, you should demonstrate experience and creativity in business solutions development and application design. Outstanding technical business analysts combine their IT expertise with in-depth business knowledge.
Technical Business Analyst Responsibilities:
* Providing in-depth feature definitions using AGILE principles for developers to follow.
* Determining and defining dependencies on other teams/functions within WEX for feature development.
* Analyzing and reporting on system efficiency and functionality by liaising with
internal departments and end-users.
* Reporting to Management and obtaining approval for system development projects.
* Analyzing and improving the performance of web-based customer portals, APIs, and support services.
* Promoting system efficiency and security by integrating performance metrics and encryption into features.
* Promote system stability and quality assurance by integrating testing automation into feature development.
* Seeking out and recommending new advancements in the field of system and
enterprise architecture in conjunction with the WEX Enterprise Architecture and
Modernization teams.
* You may also be required to provide training and consulting services relating to features built by your team.

Technical Business Analyst Requirements:
* A bachelor's degree in computer science or information technology, and an
accredited qualification in management consultancy, or similar.

* At least five + years experience as a Technical Business Analyst
* Ability to work with external and internal partners to develop requirements.
* Extensive experience in technical business analysis in a related industry (e.g.
Payments, banking, healthcare, travel).
* Advanced knowledge of programming languages like SQL and system integration solutions.
* Ability to facilitate internal end-user proficiency.
* Ability to design and maintain efficient customer portal support and feedback
channels.
* Advanced knowledge of data security and encryption.
* Ability to keep up with IT advancements.
* Ability to express business problems into technical requirements.