Crisis Monitoring Specialist - 3rd Shift

TEKsystems
$22.00 - $26.00 / hr
life insurance, sick time, 401(k), retirement plan

Sep 22, 2025
Now Hiring for a Crisis Monitoring Specialist for an overnight shift from 11:30pm-8am!! Must have call center related experience and must be applying for your full time career and not a 2nd part time position!!! Description Monitor live active alarms for company's retail stores to prevent and report burglaries, attempted burglaries, damage to property, or vandalism Use CCTV through Genetec, regarding any credible threats or potential risks to employees, facilities, and our customers Monitor High-Risk territories using our BURG NETs, (as a preventive method), to prevent burglaries or risk to property Monitor crowd control for major releases or events Notify Key Holders when to physically respond to a store location due to a successful burglary, attempted burglary, vandalism, or damage to property that needs an immediate response and attention When an incident occurs, the OM team will collect pictures, videos, and create a narrative to assist in the collection of evidence, along with details of what occurred. Our team can provide information gathered in real-time to Key Holders or PD In the case of both successful and unsuccessful burglaries, our team will provide overnight support, to remind stores leaders to fill out a Burglary Follow-Up Checklist. This will help store leaders to remember their responsibilities following a burglary and we will attach the Burglary Follow-Up to all successful burglary emails Send a Facilities SOP in our burglary emails to leaders, for successful & unsuccessful burglaries, arson, or vandalism, to help remind store leaders to open up a facilities ticket if there is damage to stores Act as an initial liaison between the stores local Law Enforcement, to be handed off to the store's local leaders Assist in keeping a safe environment for our employees and customers Qualifications 2+ years of call center, dispatching, help desk, or security officer experience HS Diploma Experience working with MS Suite Shift 11:30 p.m. - 8 a.m. Thursday - Saturday (overnight) Flexible with days pending availability Pay and Benefits The pay range for this position is $22.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Richfield,MN. Application Deadline This position is anticipated to close on Sep 24, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.