New 
Enterprise Held Desk Technician - Kansas City, KS - Secret Clearance Required Information Technology
 SOC LLC | |
 United States, Kansas, Kansas City | |
 Sep 20, 2025 | |
|
Enterprise Held Desk Technician needed for a long term contract opportunity with SOC's client to work in Kansas City, KS. ***Active Secret Clearance is required*** Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? This contract is responsible for maintaining and modernizing the main global network of the Navy and Marine Corps. If you join our team, you will be part of the largest IT services program in Naval history. As a member of the team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, SOC will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. What will you do as a Help Desk Support Representative? You will serve as the initial point of contact for IT related problems and provide tier 1 level support which will consists of providing phone and online support to users, performing troubleshooting, resolving technical issues, and following escalation protocols as necessary. Additional duties will include:
Basic Qualifications:
Preferred Qualifications:
Employment Pre-requisites The following requirements must be met to be eligible for this position: successful completion of a background investigation, and drug urinalysis. SOC, a Day & Zimmermann company, is an Equal Opportunity Employer. #INDSOC Estimated Min Rate: $23.55 Estimated Max Rate: $28.55 | |