Network Administrator Specialist

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

8am - 5pm, Monday - Friday; Occasional after-hours as needed.

Please provide name and contact information for three professional references.

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu).

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

EITS is seeking qualified candidates for a Network Administrator Specialist position to support data networks and network technologies. This is highly complex work involving network administration, troubleshooting, and testing of new equipment and techniques. Work is performed independently and reviewed by observation of results obtained.

- Knowledge of IP networking with Layer 2 and 3 networks
- Ability to work independently with little direct supervision is required.
- Excellent written and oral communication skills are required.

Must be able to work at a computer for up to 12 hours.

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Configures, installs, and supports routing and switching equipment for campus. (50%)
a. Provide engineering and support for the routing infrastructure of the University network.
b. Configure, maintain, and install, routers/switches including IOS upgrades.
c. Assist team leads in configuring, maintaining, and troubleshooting VPN, NAC, Wireless, VoIP, Teams Phones, IP cameras, Emergency Call Stations and other network technologies.
d. Works with Server Administration to implement/support technologies that are critical to network mission, including: DNS, DHCP, Authentication (Active Directory, RADIUS, E-Directory), and monitoring applications.

Network Fault Management - Including routing, switching, video conferencing, load balancing, and all other network related problems
a. Determines and initiates appropriate and immediate actions needed to restore normal services with minimal down time.
b. Investigates recurring and related operating system failures/inefficiencies by reviewing system logs, dumps and other information from clients or technical personnel.
c. Establish the correct priority for reported network faults, document fully the communications pathway involved, make any necessary changes and document the solution.
d. Works with staff in Information Security to supplement incident response and crisis management needs.
e. Shares responsibility for routine and emergency system maintenance on a 24O7 basis.

Planning and Documentation
a. Provide detailed planning for assigned tasks, to include work breakdowns, timelines, and risk assessment.
b. Provide detailed network documentation and diagrams for proposed, altered, and existing network paths.
c. Prepares documentation for inventory and maintenance of NOC equipment.

NOC internal operational procedures
a. Responsible for notifications to campus.
b. Responsible for completing duties assigned through TeamDynamix change management system.
c. Responsible for producing departmental how-to documentation.
d. Responsible for monitoring the Solarwinds system and responding to outages.
e. Performs related work as required.
f. Supports Network Information Center operations as needed.

g. Supports and responds to data center cabling requests which includes pulling fiber and copper throughout the data center above and below the floor. Testing and documentation upon completion.