Telephone Operator-Wakefield

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For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the "Montefiore Difference" - who we are at Montefiore and all that we have to offer our associates, please click here.

Job summary:

Provides callers with directory and general Medical Center information and/or instructions on telecommunication system usage- i.e., paging, office, and fax numbers, addresses.

Update the telephone directory as necessary to maintain a complete and accurate listing.

Operates and maintains communication equipment correctly. Understands and utilizes system logs accurately.

Provides immediate response to and processes emergency calls promptly. Monitors alarms for hospitals and transmitters.

Communicates clearly with supervisors and associates as needed to clarify issues or exchange information between shifts.

Requirements:

• High School Diploma or GED is required.

• At least three years of Telecommunications preferred.

• Knowledge of MS Suite (Word, Excel, PowerPoint).

• Knowledge of Nortel and Cisco phone console.