Sweep Product Manager

Location:

• General Location: Open to candidates within the United States.
• Hybrid Requirement (if within specific cities):
  • If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, they are expected to work on-site 3 days per week at the nearest KeyBank office (non-branch location).
• Remote Option:
  • If the selected candidate lives outside of KeyBank's geographic footprint, the position will be considered fully remote.

ABOUT COMMERCIAL BANK
The Commercial Bank, now inclusive of Payments, is the heart of KeyBank's business segment and is targeted for rapid growth. Comprised of commercial client relationship teams, commercial risk, onboarding and servicing, Institutional Bank payments business development and payments products and solutions. The Commercial Bank caters to a wide breadth of industry verticals and client segments, and our portfolio of solutions is positioned to support commercial entities of all sizes - from a mom-and-pop restaurant, to a publicly traded company.

Enterprise Payments is the fastest growing business segment in KeyBank, encompassing a leading commercial card, merchant, FX, liquidity, and fintech product set across a wide array of industry verticals and client segments. Our solutions are the software and payments engine that allows businesses to tackle their unique challenges and better engage with their customers-from a mom and pop restaurant, all the way to a publicly traded company. When a business chooses to bank with Key, we can bring not only the bank to the client, but we can also offer innovation and consultative expertise with the help of our fintech products and partnerships to take our clients' banking experience to the next level.

About the Job

The Sweep Product Manager is responsible for managing our AIS, Intrafi, and commercial sweeps programs. As a key contributor on the team, this individual will also work with operations and technology partners to execute initiatives in alignment with Key's strategic initiatives by demonstrating product expertise, thought leadership, market support and client experience.

ESSENTIAL JOB FUNCTIONS

• The Sweep Product Manager will be responsible for the development and management of all products across our Commercial Sweep Portfolio.

• Take a leadership role in the creation and execution of the Sweep product roadmaps

• Partner with operations and technology to drive product enhancements of current sweep products and define the strategy to support modernization of new and existing products and services.

• Ensure product processes and procedures remain in compliance and support new regulatory requirements and also evolving client requirements.

• Support Ad-hoc research and resolution of daily issues, data requests, reporting requirements, as well as regulatory requests.

• Partner with Key's Pricing and Portfolio Management to develop fee assessment strategies to maintain and drive revenue.

• Lead cross functional teams to ensure timely delivery of product management projects.

• Enhance systematic reconciliation, better data for better control and efficiency.

• Keep abreast of industry trends, regulatory changes and buying behavior patterns.

• Deliver training internally and externally to convey an understanding of the products, their usage and functionality.

• May serve as a Project Manager on product-related initiatives across various channels.

• Partner closely with Risk and Compliance partners to make sure initiatives align to Key's moderate Risk profile

REQUIRED QUALIFICATIONS

• Bachelor's degree in Business (Accounting, Finance, Economics) or equivalent work experience.

• Minimum of 3 years of operations, client resolution and or complaint management

• Strong analytical skills. Excellent problem solving and quantitative skills.

• A drive to create, dig into, and use data and insights to identify opportunities to improve speed, quality, efficiency, and customer experience

• Proficient in Excel; VLOOKUP's, Pivot Tables, and ability to summarize large data sets into tables and digested, etc.

• Possess strong project/ product management, problem solving, critical thinking, with a demonstrated application of those skills

• Strong internal and external communication skills.

• Must be able to create and conduct executive level presentations, present at industry venues, and interface with clients.

• Ability to work with all levels of Third Party provider stakeholders and contacts

• Dedicated to meeting the expectations of clients.

• Ability to identify inefficient processes, recommend solutions, and manage implementation.

• An ability to champion change, influence others, and foster teamwork.

• Proficiency with PCs and standard Microsoft Office software.

PREFERRED QUALIFICATION

• MBA preferred

• Understanding of Commercial Banking deposit products and segment needs through demonstrated portfolio management experience highly preferred

• Experience in Product Management, Core Treasury product management or Operations experience highly preferred

• Intermediate liquidity product and/or cash management expertise

• Ability to identifying product gaps and representing client requirements to assist in prioritizing product development

• Experience synthesizing and analyzing complex information from a variety of sources and delivering it to various stakeholders to gain consensus in moving projects/products forward

• Proven ability to partner with internal and external stakeholders as well as maintain an entrepreneurial mindset.

• Ability to identify business opportunities, develop a strategic plan to capitalize on those opportunities, and tactically implement the plan.

• Extensive knowledge of the HOGAN and RPM applications, with significant depth of knowledge for how analyzed and non-analyzed fees are assessed

• An ability to champion change, influence others, and foster teamwork.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $79,000 to $105,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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