Resource Specialist

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify.

The Resource Specialist is responsible for identifying, maintaining, and coordinating access to resources that support disaster survivors' recovery needs. This position develops and manages a comprehensive database of available federal, state, local, tribal, and non-governmental assistance programs and serves as the primary point of contact for case managers seeking referrals and resource information. The Resource Specialist ensures equitable access to services, including accommodations for individuals with disabilities and access/functional needs.

Compensation & Benefits:

Estimated Starting Salary Range for Resource Specialist: Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Resource Specialist Responsibilities Include:

• Develop, maintain, and regularly update a resource directory of public and nonprofit programs, services, and benefits.
• Support Case Managers by quickly identifying and providing information on available resources for client referrals.
• Build and sustain relationships with community-based organizations, government agencies, and nonprofit partners.
• Track emerging resource gaps and trends; provide recommendations for expanding partnerships or addressing unmet needs.
• Collaborate with VOAD/COAD partners to support coordinated disaster recovery efforts.
• Prepare reports on resource utilization, availability, and updates to ensure program effectiveness.
• Provide training and updates to Case Managers on new or changing referral options.
• Serve as a knowledge hub for navigating assistance systems and ensuring survivors receive equitable access to services.
• Performs other job-related duties as assigned

Resource Specialist Experience, Education, Skills, Abilities requested:

• Bachelor's degree in Human Services, Public Administration, Social Work, or related field.
• 2-4 years of experience in resource coordination, nonprofit service delivery, or community outreach.
• Strong organizational and communication skills with the ability to build collaborative relationships.
• Proficiency in database management, resource mapping, and information-sharing systems.
• FEMA VOAD/COAD training recommended but not required. Knowledge of disaster recovery processes and available resources.
• Ability to maintain and navigate large sets of information.
• Builds and sustains networks with internal and external partners.
• Identifies resource gaps and proposes solutions.
• Clearly conveys information to Case Managers and partner agencies.
• Responds quickly to changing community needs and evolving disaster recovery environments.
• Must pass pre-employment qualifications of Cherokee Federal

The Resource Specialist must meet all North Carolina Emergency Management (NCEM) and Department of Public Safety (DPS) personnel requirements to be eligible for assignment under this contract.

Background Investigation: Candidate must successfully complete a criminal background check prior to hire.

Disclosures: Candidate must not have any felony convictions or convictions involving fraud, misappropriation, deception, or moral turpitude. Any regulatory sanctions, pending investigations, or civil litigation within the last three years must be disclosed as part of the vetting process.

Company Information:

Cherokee Federal Solutions (CFS) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CFS, visit cherokee-federal.com.

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Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Similar searchable job titles:

• Community Resource Coordinator

• Client Services Specialist

• Outreach and Referral Specialist

• Human Services Coordinator

• Disaster Recovery Resource Analyst

Keywords:

• Resource Coordination

• Community Outreach

• Referral Services

• Disaster Recovery

• Case Management Support

Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.

Many of our job openings require access to government buildings or military installations.

Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.