Director, Facilities myPlace Health

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 277,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare.

SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter.

Job Description:

The Job

We're looking for a strategic facilities leader to join our myPlace Health PACE team and take full ownership of the physical infrastructure that supports our participants and care teams. This is a unique chance to play a meaningful role in our organization's mission to redefine the way older adults experience care as they age in place in their homes and communities rather than in a nursing home.

This leader will be more than a project manager; they will be a steward of our brand's physical experience, a key partner to our leadership team, and a mentor to a growing facilities staff. You will be responsible for everything from leading our real estate strategy and overseeing complex construction projects to developing the long-term capital plans and operational programs that ensure our centers are safe, compliant, and always audit-ready.

This role requires a leader who can masterfully balance strategic planning with hands-on operational oversight, manage complex stakeholder relationships, and build a scalable, best-in-class facilities function that has a positive, direct impact on the experience of our participants and care teams.

You Will

Lead and mentor multi-site facilities teams (managers, supervisors, and technicians) for PACE clinical care sites, fostering a culture of proactive problem-solving and accountability.

Serve as the primary facilities liaison to the leadership teams at GLA & SLA, providing strategic counsel and regular updates on all real estate and facilities operational matters.

Manage multi-site operational budgets, develop and implement a 5-Year Capital Expense (CapEx) Plan to manage the lifecycle of major building assets and inform long-term financial planning.

Partner with Compliance and Operations to develop and own the facilities component of the company's Business Continuity and Disaster Recovery (BC/DR) program as well as safety and security onsite.

Manage facility operations on an ongoing basis by interacting with landlords, establishing facility management processes, overseeing FF&E vendor contracts, overseeing facility maintenance staff, coordinating repairs, and establishing process standards.

Establish and enforce standard operating procedures for all facility operations-including preventative maintenance, vendor management, and new project intake-while overseeing the tracking and accounting of prioritized maintenance and repair needs.

Ensure all facilities are continuously audit-ready and compliant with all relevant standards and safety codes (DHCS, CMS, OSHA, ADA, Fire Marshal).

Oversee the management of all key operational vendor contracts and relationships, driving for quality and cost-effectiveness.

Able to balance strategic oversight with occasional hands-on support as needed to ensure successful execution.
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Oversee all facility renovation projects, managing architects, general contractors, and vendors to ensure projects are delivered on time, on budget, and to myPlace Health's quality standards.

We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

Actively support the achievement of SCAN's Vision and Goals.

Other duties as assigned.

Your Qualifications

• 8+ years of progressive experience in facility operations and management, ideally in a health care context (e.g., outpatient clinics, surgery centers, adult day health centers)
• Direct experience developing and managing both operational and multi-year capital (CapEx) budgets.
• Expert-level project management skills, especially in identifying critical paths, potential risks, and potential cost overruns
• Bachelor's Degree or equivalent experience
• Passion for our mission to serve high risk seniors and frail older adults, so that they can remain living in the communities they love rather than a nursing home
• Exceptional interpersonal and communication skills, with a proven ability to influence, build consensus, and manage relationships with diverse stakeholders, from front-line staff to the executive team.
• A "builder's mindset," with experience creating structure, scalable processes, and best practices in a dynamic, high-growth environment.
• Detail oriented, capable of managing multiple projects at once, and familiar with the processes of managing facility renovations.
• Deep knowledge of relevant healthcare facility compliance and safety codes (e.g., ADA, OSHPD 3, DHCS, CMS, Fire-Life Safety)
• Ability to adeptly read and interpret construction documents, drawings and CAD files
• Proficient in project management and/or scheduling software such as Microsoft Project, Smartsheets, etc.
• Must reside in the Greater Los Angeles area with an ability to travel to visit assigned facilities on a regular basis

What's in it for you?

• Base Pay Range: $147,900 to $214,030 annually
• Work Mode: Onsite
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO) along with 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)