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Digital & Technology - Field Support Analyst

Spectraforce Technologies
United States, Texas, Dallas
600 North Pearl Street (Show on map)
Sep 19, 2025
Job Title: Field Tech Support Hours: M-F 8-5pm Location: Dallas, TX, candidate will likely work out of Richardson as well. Onsite Duration: 4 Months, yes, there is the potential to convert Resource's typical working day:Desktop support helping a wide range of end users Building and supporting client hardware and software Responding to tickets Maintaining office technology Level 1 & Level 2 software support enterprise level Backend office MS Office Support MS Intune Active Directory Remote management Incident Request Management Years of Experience needed: 3 years+ of enterprise experience (2nd level support), focus on customer service Level of Education: H.S Diploma Systems/Software proficiencies: MS Intune, Ticketing Systems, MS Office Suite Certifications/Licenses: n/a Top Must have Skills: Experience with Remote software tools, Lifecycle management Level 1 & Level 2 software support enterprise level Backend office MS Office Support MS Intune Active Directory Remote management Incident Request Management Front facing customer service Top Nice to have Skills: Interview Process: 2 rounds, 1st round - Technical/skills evaluation, 2nd round - both virtual (Teams)