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 Position Overview
  We are seeking Patient Services Representatives (Phlebotomists I and II) to join our healthcare team across multiple locations in Georgia. This role is vital to delivering high-quality patient care and ensuring accurate specimen collection and processing. The PSR I/II will represent the organization with professionalism and compassion, providing patients with an exceptional experience while maintaining accuracy, safety, and confidentiality. Successful candidates may work in physician offices, patient service centers, or other assigned locations as business needs require. Job Responsibilities 
 
  
 
 Perform specimen collection and processing duties accurately and efficiently under the supervision of the area supervisor 
 
 Maintain a safe, clean, and professional work environment at all times 
 
 Conduct both forensic and clinical specimen collection following established policies and procedures 
 
 Verify patient information, initials, and signatures post-venipuncture to ensure correct labeling and identification 
 
 Maintain required records, documentation, and specimen tracking with accuracy and compliance 
 
 Provide clear communication and excellent customer service to patients, clients, and colleagues 
 
 Demonstrate organizational commitment, professionalism, and adherence to safety and confidentiality standards 
 
 Support multiple sites as needed, including travel with minimal notice 
 
 Follow all policies and procedures, including those related to dress code, safety, and quality assurance 
 
 Contribute to a positive, team-oriented work environment while maintaining focus and accuracy in high-volume settings 
  
  
 
 
Job Requirements 
 
  
 
 Ability to produce accurate, error-free work in a fast-paced environment 
 
 Ability to work independently with minimal supervision 
 
 Excellent phlebotomy skills, including pediatric and geriatric collections 
 
 Flexible and available to work weekends, holidays, on-call shifts, and overtime as required 
 
 Reliable transportation, valid driver's license, and clean driving record (if applicable) 
 
 Strong communication, customer service, and problem-solving skills 
 
 Ability to handle multiple priorities effectively 
 
 Commitment to punctuality, reliability, and professionalism 
 
 Training locations may vary based on trainer availability 
  
  
 
 
Education 
 
  
 
 High school diploma or equivalent required 
 
 Medical assistant or paramedic training preferred 
 
 Phlebotomy certification preferred (required in California, Nevada, and Washington) 
  
  
 
 
Work Experience 
 
  
 
 Phlebotomist I: 0-2 years of phlebotomy experience preferred (new graduates welcome) 
 
 Phlebotomist II: Minimum 3 years of phlebotomy experience required, including pediatric, geriatric, and capillary collections 
 
 At least 2 years in a patient service center environment preferred 
 
 Customer service experience in a healthcare, retail, or service setting preferred 
 
 Keyboarding and data entry proficiency required 
  
  
 
 
Additional Job Details 
 
  
 
 Locations: Multiple across Georgia, including Alpharetta, Atlanta, Athens, Calhoun, Canton, Carrollton, Conyers, Covington, Cumming, Decatur, Douglasville, Duluth, East Ellijay, Ellijay, Fayetteville, Grayson, Jasper, Jefferson, Lawrenceville, Lilburn, Loganville, Marietta, Monroe, Roswell, Snellville, Stone Mountain, Suwanee, and Woodstock 
 
 Candidates must live within a 25-minute commute of their preferred location 
 
 Reliable personal transportation required (bus, Uber, or rideshare services are not considered reliable) 
 
 This position is not eligible for remote work 
 
 COVID-19 vaccination not required 
 
 Must maintain excellent attendance and punctuality 
  
  
 
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