Fraud Manager Senior

Job Description

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day.When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our Atlanta team is a diverse and skilled team of professionals in a fast-paced global company. We play a crucial role in detecting and mitigating fraud risks, protecting our company and clients from financial losses. We are a collaborative team that works closely with other groups within the company to effectively secure payment processing. We are looking for a Fraud Manager Senior to oversee the monitoring and assessment of merchant risk profiles, ensuring compliance with regulatory requirements and internal policies. You will be responsible for developing risk mitigation strategies, managing a team of risk analysts, and collaborating cross-functionally to safeguard Worldpay's business and reputation.

***Please note that this is a hybrid environment role working at our Atlanta location. It is not a 100% remote or virtual position***

What you'll own:

• Develops fraud prevention policies used by fraud investigators.
• Explores new technologies that may be applied to combat emerging trends in fraud activity such as Internet fraud and identify theft, incorporating technology into processes and card products.
• Utilizes company system reports in identifying overall fraud loss trends across organizational units.
• Provides summaries and detailed analysis, risk, causes and proposed action plans to address issues. Corrective actions may include mitigating potential loss or changes in company practices or procedures.
• Researches and tests new analytical approaches and technologies.
• Typically manages a team of professionals, paraprofessionals and a support staff as part of a broader function.
• Plans and structures work activities for team and monitors progress and results.
• Provides guidance and supervision to team members as work activities are carried out.
• Recruits and develops staff within area of responsibility in accordance with policy.
• Serves as a conduit for driving change in process for analytical methodologies.
• May work irregular hours.
• Other related duties assigned as needed

What you bring:

• Bachelor's degree in business administration or the equivalent combination of education, training, or work experience.
• Experience with management reporting and trend analysis
• In-depth knowledge of fraud principles, processes, procedures and trends of fraud and fraud prevention
• Broad understanding of active initiatives and function of assigned work team, department and Worldpay overall
• Broad knowledge of legal and underwriting approval requirements
• Broad knowledge of federal and state regulations and laws regarding fraud-related issues
• Broad knowledge of Worldpay fraud products and service offerings
• Knowledge of MS Office software, such as Word, Excel and Access database
• Excellent verbal and written communication skills
• Excellent analytical, statistical and problem-solving skills
• Strong organizational, interpersonal, leadership, team-building, decision-making, conflict resolution and negotiation skills
• Ability to interact with law enforcement professionals and to serve as an expert witness
• Ability to manage multiple tasks, maintain confidentiality and listen to ideas and understand information presented verbally or in writing
• Conform to the highest standards of conduct and ethics, including sound honesty and integrity
• High degree of flexibility, creativity, innovation and critical thinking

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team
• Competitive salary and benefits
• A work environment built on collaboration, flexibility and respect

What makes a Worldpayer

What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

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Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.