Business Analyst 1

Are you experienced in analyzing business processes and pinpointing opportunities for enhancement? We are looking for a meticulous and analytical Business Analyst 1 to join our vibrant team, where you will undertake various technical analysis tasks to maintain the integrity of the Driver and Vehicle Services (DVS) Systems and their subsystems. Your role will involve collaborating with IT programming and business staff to implement system changes as requested by the DVS management team, ensuring that our systems operate effectively to meet operational requirements. If you are enthusiastic about learning and making a meaningful contribution to the Program Management Office (DVS PMO) Business Application Services Division.

In this position, you will engage in moderately complex analytical tasks related to the development, modification, and functionality of Driver Licensing and Motor Vehicle systems. Your responsibilities will include documenting process changes to enhance business operations, organizing and leading business meetings, drafting business requirement documents, and identifying essential business needs. Additionally, you will undertake various analytical duties to support and maintain the transition to electronic data processing across multiple applications. This involves creating testing plans and scripts for system enhancements, new projects, legislative changes, or defect resolutions to ensure that business requirements are fulfilled and systems operate effectively. You will also participate in the planning, execution, and assessment of testing activities, analyzing the outcomes of testing scripts and preparing reports that highlight any discrepancies or deviations from expected results. Your role will involve ensuring timely updates on the status and resolution of issues through daily meetings with your manager. You will act as the primary point of contact for business staff, assisting them in troubleshooting application and system-related problems.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Required to work off-hours, including some weekends, for release support and issue resolution.
• Telework: You may have the opportunity to work from home (telework) part-time, after successful completion of training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Dauphin. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• A bachelor's degree; or
• An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  
• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.