Treasury Management Implementation Specialist IV

• Plan, organize, and manage Treasury Management customer implementations of all levels of complexity using project schedules, status meetings, and email communication.
• Manage small to large projects from original concept through final implementation.
• Utilize Project Management methodology to effectively manage low, medium, and high-complexity product implementations and customer trainings.
• Manage risks and issues; this includes tracking, mitigating, resolving.
• Cultivate strong relationships with internal Bank partners and external customers to achieve excellent partnerships and delivery of successful product implementations and training.
• Collaborate with internal and external partners to provide SME assistance/consultations for TM products/services, ERP integration, implementation timelines, etc.
• Act as the customer advocate between TM, operations, vendors, and the customer, with the customer experience as the focal point.
• Provides technical and analytical guidance to project team.
• Manages timeline, scope and quality of projects can vary by scope, complexity, and size.
• Serve as a subject matter expert of Treasury Management products and how they operate
  Skilled at managing the operational requirements of medium to large size commercial customers.
• Knowledgeable about how customer systems relate and interact with Comerica's applications in order to determine compatibility.
• Provide quality training for TM products and ensure customer is comfortable with application(s).
• Assist customers with troubleshooting and resolving system related technical issues at all levels, including installation of bank software.
• Ensure a smooth transition from the Implementation team to the Relationship Center and/or Relationship Specialist upon completion of setup.
• Ability to work independently and still function well in a team environment.
• Demonstrate ability to follow tasks through to completion with minimum supervision and to simultaneously handle multiple tasks with flexibility and good judgment.
• Demonstrate well-developed time management and prioritization skills.
• Participate in projects related to process improvement, system conversions, implementation design, product knowledge, and changes that will affect individual and multiple customers.
• Strong analytical & technical skills.

For candidates hired in the state of California, Colorado, Washington, New York, Illinois, Maryland, New Jersey, or Massachusetts the expected salary/On-Target Earnings (OTE) range for the role is currently:

• California - $92,000 - $187,500 Annually

Salary Range(s) is subject to change. Comerica Bank takes several factors into account when determining individual starting pay. These include but are not limited to position, grade level, location/metropolitan area, skillset, and peer compensation. Comerica Bank considers the employer's work location to determine the pay range.

About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer - disability/veteran.