Account Manager

Willdan is a national leader in implementing energy efficiency programs. The exciting and growing energy efficiency sector provides Willdan employees with an opportunity to contribute to the clean energy economy. We are seeking motivated professionals to join our team that serves our Commercial Energy Efficiency Program (CEEP), which we implement for Southern California Edison. Come grow with us!

The Account Manager will serve as the single point of contact for commercial customers interested in opportunities that are eligible for CEEP. The candidate must be able to target and qualify customers for the program, develop and maintain customer relationships, and develop energy savings solutions in collaboration with Project Engineering staff and installers to ensure progress towards program goals. The successful candidate will be resourceful, solutions-oriented, passionate, and motivated to achieve program goals while providing best-in-class customer service.

Essential Duties and Responsibilities

• Conduct market research to develop and implement customer outreach strategies.
• Identify and enroll customers using various prospecting approaches including direct calling, in person "door-to-door" and/or email.
• Conduct facility surveys to identify program-eligible opportunities for rebates/incentives.
• Collect required project information and data to quantify energy savings, cost savings, and benefits, consistent with program and policy requirements as necessary.
• Use effective writing and verbal skills to communicate opportunities and technical terms and concepts to non-technical clients, colleagues, and program partners.
• Ensure the accurate and timely reporting of pipeline information to the program management team and into various data management systems, as applicable.
• Address customer concerns, complaints, and/or feedback as timely as possible; seek solutions to prevent future occurrences.

Job Requirements / Qualifications

• Minimum of 3 years of professional experience in sales or outreach in a fast-paced environment; a proven track record of developing strong relationships with customers, connecting with key business executives and stakeholders is required.
• Base knowledge of the following technologies:
  • Water heating - experience with heat pumps is ideal!
  • Mechanical equipment such as motors, pumps, and variable speed drives
  • HVAC equipment and systems, such as chillers, cooling towers, air handlers, chilled and hot water loops, and boilers
  • Lighting technology and lighting controls, such as LED, occupancy sensors, daylight harvesting, etc.
• Experience selling in the commercial sector, such as with hotels, grocery-store chains, retail, and/or healthcare customers.
• Strong verbal, written, and interpersonal communication skills.
• Must be organized, highly detail-oriented, and a "self-starter".
• Proficiency with technology, including MS Office Applications (Word, PowerPoint, Outlook, Excel).
• Strong personal commitment to the mission, vision, goals and values of Willdan and its clients.
• Demonstrated excellence in managing multiple projects effectively, with a high degree of accuracy and in a timely manner.
• Flexibility and willingness to take on additional projects and responsibilities as needed.

EEO Non-Discrimination and ADA Reasonable Accommodation Statement Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us.

Willdan Energy Solutions participates in E-Verify.