Supervisor, Quality Control

NATURE OF WORK:

• Develop planning, organization, and direction of the Quality Control group at New Century KS. Responsible for the performance of the quality control group and coordination of the daily activities within the quality control operations.

RESPONSIBILITIES:

• Responsible for creating an environment of continuous improvement within the assigned area and developing awareness for product and production quality. Good communication skills (verbal and written).
• Responsible for the safety of all individuals within the quality control group and any safety deficiencies noted within the plant production facilities, including disposal of the pertinent hazardous waste material.
• Keep quality control laboratory employees informed of company / department plans, policies, and procedures.
• Responsible for developing fiscal expense budgets for the Quality Control Laboratory and maintain an effective budget.Responsible for cost control and associated production expenses within the Quality Control Laboratory.
• Provide development of and assistance to lab technicians in troubleshooting equipment, test methods and any other functions as requested by staff members or as necessary, also ensure prompt notification of results. Assist lab technicians to insure the safe and proper upkeep of laboratory equipment and facilities.
• Ensure lab procedures are up-to-date, complete, and properly followed by updating and maintaining test methods, report/coordinate any modifications, changes, additions, or deletions with the DCUSA appropriate manager and corporate technical department.
• Coordinate efforts with production areas to insure packaging raw materials and finished goods are maintained within production.
• Participate in operations meetings to discuss decisions needed for all non-conforming materials. Incumbent to use their knowledge of the applicable specifications for raw materials, intermediates, finished goods and packaging materials including disposition of these materials.
• Coordinate all outside laboratory testing needs and lab evaluation of quality on customer complaints, product studies, product history, competitor samples, etc.
• Responsible for development and implementation of Near Infrared Radar (NIR) analytical models and the training of laboratory and production personnel for utilization of equipment for analyses.
• Assist Quality Manager with investigations of the customer complaints and provide investigation summaries in our Salesforce database.
• Schedules, coordinates, and facilitates New Products and plant trials (EMOs) and participates in customer complaints meetings as required.
• Oversee distribution inspections and provide updates of inspection procedures and standards.
• Promote the activities of the Environment, Health and Safety Team and assist the team members in their efforts to improve the working environment of all employees and provide quality products and services to our stakeholders while protecting the environment.
• In conjunction with IT, responsible for application/data ownership of computer systems, as designated. This includes existing and/or new implementation(s) of applications, user application training, and user authority in the application. Also responsible for accuracy and timeliness of data entry, data processing of transactions and related functions (individually or performed by staff).
• Ensure adherence to all management systems including, BRC, and ISO 14001 with an understanding of IFF's Quality and Environmental Policies and procedures. Responsible that these policies and procedures are implemented throughout the organization and all related activities under the position's jurisdiction.
• Other functions as required and assigned by management.

QUALIFICATIONS:

• Knowledgeable about the analyses and tests performed in the Quality Control Laboratory.
• An Associate degree, or equivalent, in Food Science, Chemistry or Biology, a minimum of 5 years in the food industry and 5 years in supervision with increasing responsibilities is required.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more