Consumer Loan Documentation Specialist, Lead

WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.

CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus

ABOUT THE ROLE:

The Consumer Loan Documentation, Lead is responsible for reviewing loan documents prepared by the Loan Documentation Team to ensure adequate protection regarding collateral perfection, internal policies and regulatory requirements. This position will maintain a client focus and will partner with credit team members to deliver a superior client experience and coordinate on-time loan closings. The person in this position will be self-motivated and will be one of the main contacts for escalation or complexity in the loan operations area. Position will also be the main contacts for mentorship, training, testing and escalations for complex transactions.

WHAT YOU'LL BE DOING:

• Ensure that consumer loan documents are accurately prepared, according to approvals, within service level agreements.
• Research requests and handle time sensitive or technically complex issues to provide guidance to team and ensure accurate documentation.
• Provide and utilize team reporting to identify areas of improvement for success, monitor team performance and set expectations.
• Create, update, maintain and train Consumer Loan Documentation processes and procedures.
• Participate in projects and work with internal partners to create new systems, enhance current systems, or test systems.
• Serve as subject matter expert and collaborate with internal partners on documentation, systems, processes, policy, compliance, and regulations related to consumer lending.
• Ability to resolve problems with minimal guidance and make general operational escalation decisions.
• Oversee day-to-day management of team members and demonstrate enhanced knowledge of loan requirements and systems.
• Actively pursue continuing education, reading, and self-development to enhance skills. Complete regulation, compliance and additional training as assigned.
• Perform secondary review on a sample of Laser Pro packages prepared by other documentation specialists for accuracy to approval and to identify any typos or discrepancies.

WHAT YOU SHOULD HAVE:

• Associate's degree or equivalent combination of education and/or related experience in the financial industry.
• Minimum of 5+ years related experience.
• Thorough knowledge of consumer lending, bank operations and regulatory requirements.
• Excellent decision making, problem solving and leadership skills.
• High level of commitment to accuracy and detail.
• Effective written and verbal communication and client service skills.
• Capacity to manage, prioritize and stay organized while working with high volume, time sensitive transactions and tasks.
• Self-motivated and eager to take on new challenges.

WHAT WE BRING TO THE TABLE:

• Competitive compensation including base salary, bonus and/or incentive opportunities.
• Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
• Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
• Learning and development resources for personal and professional career development, and advancement opportunities.
• Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
• Support for the communities we live in through paid volunteer time and a company donation match opportunity.

WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.

The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job.

Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.