Functional Systems Analyst

More than perhaps any other factor, the degree to which a university attracts and retains qualified students determines the success or failure of that institution. The Enrollment Management division is a key player in this activity and has a profound effect on the institution's success. Enrollment Management (EM) includes the following functional units: Office of Undergraduate Admissions, Graduate Enrollment Management, Financial Aid and Scholarships, Office of the University Registrar, Student Lifecycle Technology, Enrollment Marketing Communications, and Enrollment Management Services. The division is committed to developing a data-informed, forward-looking, comprehensive enrollment strategy that enables the institution to pursue strategic goals in an integrated and intentional manner.

The Student Lifecycle Technology (SLT) team works closely with partners within Enrollment Management and is responsible for the administration of the systems of record that support a variety of mission critical activities, consisting of recruitment, admissions, enrollment, advising, billing and payments, financial aid, curriculum management, academic records, and degree completion. The SLT team engages with internal partners, external stakeholders, end users, and IT staff to analyze business processes and provide technical expertise to inform business decisions from a systems perspective. The portfolio of technologies includes the Student Information System (Peoplesoft Campus Solutions), Customer Relationship Management system (Slate), and degree management system (Stellic).

The Functional Systems Analyst will be responsible for the configuration, maintenance, and testing of Technologies Slate and will work closely with team members to improve business processes. This includes development of the admissions application, query development, process automation, system maintenance, integration with off-campus systems, staff training, and identifying and developing new Slate functionality. The ideal candidate will have experience supporting Slate and exhibit the following traits: an inquisitive spirit, a deep desire to learn, an aptitude for resourcefulness, a problem-solving nature, adept listening, communication, and documentation skills.

In addition to a competitive salary, KU offers great benefits to employees with up to 176 hours of paid vacation per year, 96 hours of sick leave earned per year, 9 paid holidays plus one discretionary day, a great retirement program, medical and dental insurance, life and disability insurance, other benefit plan options and state of Kansas discounts offered by various vendors. KU also offers educational opportunities for employees.

Due to complex state employment laws, the University of Kansas may be unable to hire fully remote workers for this position outside of Kansas. Specifically, we cannot currently offer employment to candidates residing in the following states: California and Delaware. We appreciate your understanding and invite interested individuals from eligible states to apply.

60% -System Maintenance and Analysis

• Provide ongoing maintenance and support for the Slate instances.
• Understand the capabilities of Slate to map customer requests and requirements to solutions.
• Analyze business processes and system implementations to identify areas for improvement across functional areas.
• Translate business requirements into functional specifications.
• Investigate new system features and functionality to troubleshoot and resolve system issues and implement automation efficiencies.
• Collaborate with senior analysts to design and implement system modifications and conduct system testing to ensure business continuity.
• Work closely with senior analysts to test featured rollouts.
• Develop strong partnerships with business users in various functional areas and ensure appropriate configuration and security within Slate.
• Customize and build applications, create forms, queries and reports to support all stages of the admissions cycle. Manage annual application updates including configurations, automation, testing, training, and monitoring.
• Customize CRM functionality to meet institutional needs through workflows, dashboards, and portals.

30% - User Support and Documentation

• Respond to Slate support tickets from users and collaborate with stakeholders to troubleshoot issues.
• Collaborate with stakeholders to understand and document business processes and requirements.
• Provide necessary training to functional users for new and existing system functionality.
• Create system configuration documents, detailed functional specification documents, test plans and test cases, user training documents, and implementation documentation.

10% - Other Duties as Assigned

1. Bachelor's degree and 1 year of relevant experience OR a high school diploma and 3 years of relevant experience.
2. Demonstrated ability to troubleshoot and solve technical issues.
3. Excellent written communication skills, as evidenced by application materials.
4. One year of experience translating functional requirements into technical capabilities.

This position requires a formal degree in the cited discipline area(s) to ensure that candidates have advanced knowledge, analytical skills and professional competencies necessary to perform the duties of the position. The level of degree is commonly recognized as the standard qualification for similar roles in the public and private sector, ensuring that the university remains competitive with industry aligned practices, enhances collaboration with external partners, and supports the delivery of services and programs that meet professional and market-driven expectations

In addition to the online application, the following documents are required to be considered for this position:

• Cover letter describing how you meet the required and preferred qualifications.
• Resume
• List of three (3) professional references

Only complete applications will be considered.

Application review begins 9/26/2025. and will continue until a qualified pool of applicants are identified.

Ester Juarez
esterjuarez@ku.edu

Starting at 50,000

Friday September 26, 2025

Monday November 3, 2025