Retail Pharmacy Manager
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![]() United States, Ohio, Columbus | |
![]() 281 West Lane Avenue (Show on map) | |
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The Ohio State University Wexner Medical Center (OSUWMC) Department of Pharmacys mission is to improve peoples lives through pharmacy practice innovation, comprehensive medication education, and collaborative clinical and practice research. The Retail Pharmacy Manager acts in a front-line supervisory role for the Lead Retail Pharmacists, Staff Pharmacists and Retail Pharmacy Interns of The Ohio State University Outpatient Pharmacy (OSUOP) retail locations. In this role, the Retail Pharmacy Manager maintains functional expertise, provides patient care, participates in appropriate hospital or departmental committees, and provides functional supervision to Lead Retail Pharmacists, Retail Staff Pharmacists, Technician Team Manager(s) and Retail Pharmacy Interns. Position Summary The Retail Pharmacy Manager provides oversight for the day-to-day operations of retail pharmacy services, implements the department strategic plan, and takes ownership for process improvement related to the provision of high-quality, cost-effective pharmaceutical care. This position oversees hiring, orientation and evaluation of Lead and Staff Retail Pharmacists and Retail Pharmacy Intern staff; identifying and resolving service problems; conducting research in pharmacy practice; managing personnel; assisting with the financial management and budgeting of the department; providing on-line staffing; and participating in the implementation of new technology to improve services, patient care, patient safety, and educational opportunities for staff and students. The Retail Pharmacy Manager may be responsible for any of the following: coordination and implementation of retail pharmacy services including bedside delivery of discharge medications, immunizations, and adherence monitoring; identification of opportunities for new business generation with clinics and teams; continual assessment and improvement of the departments performance; maintenance of appropriate quality and service indicators; participation in the selection of outside services as needed; compliance with appropriate patient care and business practices; compliance with regulatory and accreditation agencies; adherence to customer service standards; and support of service orientation by other staff. MINIMUM REQUIRED QUALIFICATIONS |