New

Activity Center Desk Agent - 25-26 Winter Season

Schweitzer Mountain
parental leave, paid time off, flex time, 401(k)
United States, Montana, Missoula
Sep 13, 2025
Seasonal (Seasonal) Thanks for your interest in Schweitzer! We're a community of passionate ski industry pros who work hard and play even harder at Schweitzer. Our team is consistently recognized as some of the friendliest in the biz, and we've worked diligently to craft a culture of inclusivity, respect, and fun! With our master plan as our guide to the future, we're collectively channeling to grow thoughtfully, charting a course of enhancing mountain accessibility and village vibrancy. We look forward to learning more about you and how you can be a part of the Schweitzer difference! PERKS & BENEFITS: Free Ikon Pass for all eligible employees Additional free skiing + riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents Discounted skiing + riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts Employee housing available in Sandpoint area Onsite employee childcare available (limited space) Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge Generous discounts on outdoor gear, apparel, food, lodging, etc. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees 401k plan with generous employer match Paid parental leave of up to 6 weeks for eligible employees Discounts available for equipment rentals (based on availability), retail, food, lodging, and more Pro-deal pricing on equipment from top outdoor brands Bereavement pay Employee transportation available Discounted tuition with partner online university for all Alterra Mountain Company employees to further education Employment Status: Full or Part Time - Seasonal Wage Range: $14.00 - $15.50 Minimum Age: 18 Background Check Required: Yes Driver Verification Required: No Position Summary: Provide quality guest service via extensive knowledge of Schweitzer Mountain and the local area. Provide initial and ongoing guest contact for participants in Schweitzer activities including hosted snowshoe hikes, guided snowmobile tours, guided cat skiing and others. Provide general information and sell activities to guests. Staff will work in the Activity Center on a regular basis answering phones and emails and providing customer service. Essential Functions and Major Responsibilities: Host the Activity Center, greet guests, answer guest questions, and providing information to prospective and current guests Present a welcoming face for new and returning guests. Assist participants in preparing for their booked activity. Contact guests prior to arrival and ensure all pre-arrival information is complete. Check guests in and provide welcoming environment. Understand and promote Schweitzer owned business, and mountain retailers for the sales of their activities/products Actively market activities and events on and off the mountain to guests, potential guests and groups. Financially accountable for sales and billing functions of the Activity Center. Secondary Responsibilities: Shovel snow May assist with outdoor activities including tubing, snowshoe hike, and village games. Other duties as assigned Specific Job Skills: License/Certifications - None Technical - Basic computer skills, Microsoft Office and Point of Sale system Sirius. Physical Capabilities - Fairly sedentary, 8 hours combined walking, standing and sitting. May lift up to 40 pounds rarely. Additional - Excellent people and relationship building skills. Detailed, accurate, organized. Education/Related Experience: Minimum education required - Some college preferred Minimum time in related position - Customer service experience preferred. Resort experience preferred. Winter Sports enthusiast and knowledge of mountain environment preferred.