Mail Clerk

The Mail Clerk plays a vital role in supporting campus operations by ensuring the accurate, efficient, and secure handling of incoming and outgoing mail and packages. This position provides excellent customer service to students, faculty, staff, and visitors while maintaining compliance with postal regulations and university policies.

Key Responsibilities:

• Receive, sort, and distribute incoming mail and packages to assigned university departments, student housing, health system, and offices.
• Accurately log and track packages using mail software systems (e.g., SqBx or other tracking tools).
• Assist students, faculty, and staff with package pick-up, ensuring ID verification.
• Pick up, sort, process, and deliver outgoing mail, including interdepartmental, USPS, and carrier shipments (UPS, FedEx, etc.).
• Safely operate university vehicles to transport mail and packages between designated academic and health system locations.
• Maintain organization of mailroom shelving, bins, and storage areas.
• Assist with large-volume mailings, presorting, labeling, and postage application.
• Troubleshoot misaddressed or undeliverable items, working with senders and recipients to ensure resolution.
• Operate mailroom equipment (e.g., postage meters, barcode scanners, carts, signature pads) safely and effectively.
• Provide friendly, professional customer service in a fast-paced environment.
• Support special projects such as move-in/move-out package pre-placement and peak seasonal operations.
• Comply with postal regulations, university guidelines, and security protocols.
• Report equipment issues or operational concerns to supervisors promptly.
• Coordinate with UVA Print and other university partners as needed to support broader operations and ensure smooth service across departments.
• Ensure billing accuracy by batching documents, organizing them for processing, and entering data from source documents into automated systems efficiently and correctly.

Minimum Requirements

• High school diploma or equivalent
• Valid Virginia driver's license

Preferred Qualifications

• Prior experience in mail services, shipping/receiving, or a customer service environment preferred.
• Basic computer skills; ability to learn and use mail tracking and database systems.
• Ability to drive a van or box truck with a safe driving record.
• Ability to lift and move packages up to 50 lbs. and sit, stand, or walk for extended periods.
• Excellent communication and interpersonal skills.
• Dependable, punctual, and able to work both independently and as part of a team.

This position will require a significant amount of standing while sorting mail, etc. Additionally, lifting mail, carrying mail, etc. is required, as well as keyboarding.

The anticipated hiring range is $18.00 - $20.00, commensurate with education and experience.

This is a non-exempt-level, benefited position. Learn more about UVA benefits.

This position is based in Charlottesville, VA, and must be performed fully on-site.

To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA.

Application review will begin after September 16, 2025.

Background checks will be conducted on all new hires prior to employment.

This position will not consider candidates who require immigration sponsorship now or in the future.

How to Apply

Please apply online, by searching for requisition number R0076309. Complete an application with the following documents:

• Resume

Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration.

Internal applicants: Apply through your Workday profile by searching "Find Jobs."

Reference checks will be completed by UVA's third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.

Recruiter Contact:

• For questions about the application process, please contact Melanie Sponaugle, unw5dq@virginia.edu.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.