MHA Operations Specialist

The School of Public Health division of Health Policy and Management is seeking applications for a full-time Operations Specialist (8208A1 Admin Assoc 1) to join the Master of Healthcare Administration (MHA) program team.

Starting Salary Range: $50,000 to $63,000 annually dependent upon the selected candidate's relevant qualifications, experience, and internal equity.

Work Arrangements: The University of Minnesota endorses a "Work. With Flexibility." and we offer a flexible work environment that meets the needs of our students, faculty, staff, and partners we serve. This position is in-person 4 days per week during the academic year and 75% virtual during the summer months, with the expectation of being on campus during summer student events. Work arrangements will be discussed during the interview. Onsite location: Mayo Memorial Building 420 Delaware St SE, East Bank TC Campus

Position Summary
This position leads operational support for the MHA program, serving both the Residential and Executive tracks. The incumbent will assist with student activities, events, and projects led by the leadership team and operations lead. Responsibilities include supporting student recruiting, admissions, student services programming, and contributing to the development of a high-quality student experience.

Event Support - 40%

• Support the development and execution of all student event functions as directed by team leads.
• Serve as an active team member in organizing student and recruiting events, including: interview days, admitted student days, orientation, career fairs, guest lectures, and professional development programming.
• Tasks include securing spaces, ordering food, tracking and communicating event details to relevant team members and participants, coordinating technology, and supporting day-of event logistics.
• Create and maintain workflows for events and major projects for the team.
• Support the planning and execution of Executive on-campus sessions.
• Coordinate faculty and student travel for conferences and case competitions, as needed.
• Provide support for alumni and student events, as needed.
• Coordinate case competitions, including communication of the application process and travel/reimbursement logistics.
• Support event communications for the program, including invitations and social media promotion.
• Collaborate with Student Board Leadership and the Graduate Program Coordinator (GPC) to maintain an up-to-date list of student board activities and meeting dates.
• Assist leadership in preparing agendas for monthly faculty meetings; coordinate meeting dates, times, and locations; communicate details with MHA faculty; take meeting minutes; maintain workflow communications; and archive meeting minutes and action items.

Financial Support - 35%

• Develop and distribute communications to students regarding reimbursement processes.
• Meet with students (virtually or in-person) to provide guidance and best practices for reimbursement or professional development stipend requests.
• Process reimbursements for students and faculty.

Office Management - 25%

• Oversee day-to-day office operations, including coordinating card access to student study spaces.
• Assist with MHA program website maintenance.
• Create and maintain student calendars and email groups for the program.
• Staff the front office suite and order supplies, as needed.
• Manage the Program Director's Letter of Recommendation process.
• Provide project coordination support for the Leadership team.
• Organize documentation and maintain Google Drive structure for the program.
• Support on-campus course delivery, including assisting with faculty technology needs.

All required qualifications must be included in the application materials

Requirements:

• BA/BS or a combination of related education and work experience to equal 4 years.
• Demonstrated experience with managing projects
• Demonstrated ability to communicate effectively in both verbal and written communication
• Collaborative team member
• Demonstrated experience building and executing effective, engaging events
• Confidence working both independently and within a team environment
• Creative, resourceful approach to problem solving
• Commitment to the University's and the program's goal of creating a positive and inclusive campus climate by advancing equity and diversity
• Commitment to excellent student service
• Detail-oriented

Preferred:

• Experience working with prospective students
• Experience in pulling and organizing data and reports

Are you excited about this job and meet the required qualifications, but your past experience doesn't align perfectly with every preferred qualification? If this is you, we strongly encourage you to apply because you just may be the right candidate for this role.

The University of Minnesota School of Public Health improves the health and wellbeing of populations and communities around the world by bringing innovative research, learning, and concrete actions to today's biggest health challenges. SPH includes four academic divisions and 29 internationally recognized centers and is home to roughly 1,025 students, 130 tenured/tenure-track and contract faculty, and 450 staff. SPH is a research powerhouse: #1 level of research funding per capita at UMN, #3 largest research portfolio at the UMN, #2 NIH funding among UMN schools and colleges, and $1.1M average grant funding per faculty member. The school is ranked nationally by the U.S. News & World Report, #6 public school of public health, and offers more than 20 leading master's, doctoral, and certificate programs, with its Master of Healthcare Administration (MHA) program ranked #2 and its Biostatistics program ranked #9.

Pay Range: $24.04 - $30.29 ($50,000 - $63,000); depending on education/qualifications/experience

Time Appointment Category: 75%-100% Appointment (If job description above does not specify appointment or expected weekly hours, assume a 100% appointment.)

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Please note: At this time, the University's employment site is limited in how it collects applicant demographic information. Applicants are encouraged to provide their pronouns and/or preferred name within their attached application materials.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).