Sales Support Operations Professional

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future!

Our Sales Support Operations Team is hiring immediately for full-timeSales Support Representatives / Customer Service Reps! In this role you will communicate with our customers via email and desktop live chat, playing a critical role in creating an excellent customer experience and supporting a successful sale. This is a great opportunity for anyone with a customer service background who would like to get off of the phones, or if you are just starting out and looking to learn and gain experience with an industry leader!

A Day in the Life:You will have the opportunity to use your excellent written communication skills to interact with customers via email & live chat. When you are not communicating with customers, you will be updating reports and completing other assigned tasks to drive sales, retention, and fulfillment.

• Competitive Hourly Pay: $17/Hour
• We invest in our employees & providepaid comprehensive training

What We're Looking For:Though we appreciate previous customer service experience, we provide training and are always looking for entry-level candidates who are coachable and driven!

• High School Diploma, GED, or equivalent
• Must be at least 18 years of age
• Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent
• Excellent written and verbal communication skills.
• Ability to work independently as well as part of a collaborative team.
• Customer Service experience preferred.
• Creative problem-solver, Attentive to details
• Ability to engage customers in an upbeat, helpful manner.
• Ability to work designated shift.

Learn about theVivint Cultureand why it's a great place to grow your career!

Here are some highlighted perks you should ask us about:

• Free daily lunch and drinks on site
• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.