Director of IT Enterprise Infrastructure

Information Technology and Computing Services ( ITCS) is the central agency that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, provides opportunities for the ECU community to excel in teaching, research, and service using state-of-the-market technology and collaborative environments. ITCS is first and foremost committed to providing excellent information technology support for faculty, staff, and students. ITCS partners with campus departments, other universities, and industry to make strategic investments in information technology infrastructure that will help maintain a competitive advantage in administrative applications, faculty research, and outreach to the state and nation. We will achieve this through increasing the core functions and deploying appropriate technology throughout the university.

Information Technology and Computing Services ( ITCS) at East Carolina University supports enterprise-wide computing and technology services. The IT Enterprise Infrastructure team is composed of Cloud Infrastructure, Servers and Storage Infrastructure, and Networking Infrastructure. The IT Enterprise Infrastructure team is charged with designing, building, maintaining, securing, and optimizing the foundational technology infrastructure that allow all digital operations to run reliably, efficiently, and securely, and in support of the mission of ECU.

The Director of IT Enterprise Infrastructure is responsible for leading and managing the organization's technology infrastructure, ensuring the secure, reliable, and efficient operation of all IT infrastructure services, including network, systems, cloud environments, data centers, voice and collaboration platforms, and IT operations. This leader will develop strategic roadmaps, oversee daily operations, and drive innovation to support organizational goals, ensuring alignment with overall IT and business strategies. This position will report to the Associate Vice Chancellor and Chief Information Officer and have three Assistant Directors as direct reports.

This position may be eligible for Flexible Work Arrangements ( FWA) under the ECU FWA Policy.

The standard work schedule for this position will need to be adjusted to meet the position requirements, which include and are not limited to evening and weekend hours to perform scheduled and unscheduled workload requirements to maintain University operations.

This position requires the employee to reside within a reasonable commutable distance of the ECU main campus. "Reasonable commuting distance" is defined as a location that does not exceed a distance that can be safely traveled in two hours by automobile under average conditions of traffic, weather, and roads to employee's assigned duty station in Greenville, NC.

Contingent upon availability of funds.

Bachelor's degree and 4 years of relevant experience or equivalent combination of education and experience. A minimum of 1 year of supervisory experience is required.

All degrees must be received from appropriately accredited institutions.

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Experience leading a large, complex, IT team with a focus on IT Infrastructure. Experience developing both long term strategic and short term operational plans, goals, and objectives, setting success metrics, and tracking progress. Progressive experience in personnel management with over 5 years of direct personnel management experience including staff planning and succession planning. Experience preparing, managing, and tracking IT budgets. Experience leading large scale infrastructure initiatives such as cloud/co-location migrations, upgrades, deploying new technologies, etc. Experience leading teams that manage IT infrastructure including cloud, servers and storage, and networking components.

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.

Applicants must be currently authorized to work in the United States on a full-time basis.

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.