New

Multi-Family Mortgage Customer Service Representative

TEKsystems
$21.61 - $23.32 / hr
life insurance, sick time, 401(k), retirement plan
United States, Indiana, Indianapolis
Aug 22, 2025
What You'll Do: * Provide empathetic support and guidance to callers seeking rental assistance, housing resources, or help navigating eviction. * Assist homebuyers and homeowners with questions related to purchasing or maintaining a home. * Respond to inquiries about multi-family housing, including tenant complaints and rental needs. * Use a knowledge base to deliver accurate, helpful information and referrals. * Document all customer interactions in an internal database with clarity and care. What You Bring: * Education: High School Diploma or GED. * Experience: * 2 years in property management. * 1 year in a contact center or phone-based customer service role (e.g., receptionist, admin). * Availability: Must be able to work evening shifts until 8PM. * Skills: Strong communication, empathy, and problem-solving abilities. Why This Role Matters: You'll be a lifeline for individuals in housing distress, offering not just information-but hope. If you're someone who leads with compassion and thrives in a fast-paced, mission-driven environment, this is the role for you Pay and Benefits The pay range for this position is $21.61 - $23.32/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Indianapolis,IN. Application Deadline This position is anticipated to close on Aug 30, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.